NewYorkRecruiter Since 2001
the smart solution for New York jobs

Customer Service Representative

Company: Robert Half
Location: Fairfield
Posted on: May 6, 2021

Job Description:

Ref ID: 02750-0011791038Classification: Customer Service RepresentativeCompensation: DOEIf you love building solid customer relationships and want to work in the growing Manufacturing industry, you might be the Customer Service Representative OfficeTeam is looking for. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This long-term temporary-to-full-time Customer Service Representative position in Fairfield, New Jersey could be perfect for you! This position is located in a dynamic, rapidly-changing call center.What you get to do every single day- Manage incoming telephone calls- Give exceptional customer service in a timely fashion- Be a part of business development by by actively cross-selling and referring customers- Field and send out send written business correspondenceJob Requirements:- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Strong customer service and office administrative skills- Knowledge of Quality Assurance- Comprehensive knowledge of Call Center Customer Service- Strong familiarity with Basic Troubleshooting- Microsoft Office knowledge required- Excellent written, verbal and social communication skills highly desired- Positive attitude and an engaging businesslike approach- Ability to navigate multiple computer systems, applications, and utilize search tools to find information- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- Experience performing extensive research to resolve complex customer inquiries- Ability to interact effectively with internal and external partners and clients/customersWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, New York , Customer Service Representative, Hospitality & Tourism , Fairfield, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds