Customer Service Specialist

Company: Crosstown Solutions Inc.
Location: Brooklyn
Posted on: January 16, 2022

Job Description:

The clean energy industry is BOOMING and so are we! CSI is currently seeking a Renewable Energy Customer Service Specialist with the motivation and drive to ensure that we align our customers with clean energy solutions that best meet their individual needs while making an impact on the environment. This position will be part of a state-wide initiative to help transition the utility grid to renewable energy through creative outreach campaigns to increase consumer enrollment. The Renewable Energy Customer Service Specialist will also have multiple opportunities to grow professionally as we expand our initiatives through their leadership, dedication, and hard work.

We are looking for a Renewable Energy Customer Service Specialist who exudes confidence, enthusiasm, and is highly skilled at communicating in order to build rapport with customers while representing our company's vision!

Who You Are:
Motivated by a challenge are seeking high levels of responsibility
Great communicator and love engaging with customers
You know how to sell an idea, product, or service --- or you are excited to learn this essential business skill
You want to be part of a company that motivates and inspires you to make a difference

Our Renewable Energy Customer Service Specialist Responsibilities:
Establish and develop relationships with local decision-makers
Develop and deliver proposals and presentations on renewable energy services to potential new clients
Become an expert in renewable clean energy
Network and look for opportunities for engagement to build a client rapport
Educate potential and existing customers on clean renewable energy solutions and ways to save money
Confidently discuss options and close sales contracts
Participate in company meetings to further education on clean energy initiatives

Our Renewable Energy Customer Service Specialist Qualifications:
A 4-year degree is a plus
Prior knowledge in Account Management, Sales, Clean Energy, or Customer Support
Customer-centric, friendly, and self-motivated attitude
Superb communication abilities both written and orally, with customers and staff
Highly persuasive, self-disciplined & honest work ethic
Confident in direct communication with consumers
Effective time-management, written communication, and interpersonal skills

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Keywords: Crosstown Solutions Inc., New York , Customer Service Specialist, Hospitality & Tourism , Brooklyn, New York