Laundry Associate
Company: CRC Management Co LLC
Location: Jamaica
Posted on: May 17, 2022
Job Description:
Job Description Job Summary:Laundry Associate report to a Store
Manager and are responsible for the daily duties in maintaining
high levels of customer service through offering a clean, safe and
friendly store. About Laundry Capital:Laundry Capital was founded
in 1996 in New York. Operating over 70 laundromats in eight states,
Laundry Capital operates two brands: Clean Rite Centers and
Laundromax. Laundry Capital pioneered the Laundromat "super store"
concept by building large, bright, free standing stores, equipped
with over 120 washers and dryers, ample folding tables, free
parking, knowledgeable and qualified staff, and more. Laundry
Capital is recognized by the industry as the "gold standard" for
laundromat retail in the United States. Essential Job Functions:
Laundry Associates are passionate about customer service. Our
Laundry Associate are the face of the store and must be willing to
perform the essential functions listed below:
- Provides assistance to customers with use of laundry cards,
machine selection and operation, retail purchases, wash and fold
orders and with any other questions or concerns that arise
- Responsible for accurately utilizing the cash register or point
of sale computer
- Has a thorough knowledge of the products sold and what they are
used for; encourages customers to purchase additional items
- Ensures retail items are neatly stocked at all times and
communicates frequently with management when inventory or
janitorial items are running low
- Utilizes the log books to report any building or equipment
maintenance issues; immediately informs supervisor of unsafe
situations that arise during a shift
- Accurately and always utilizes log books; knows how to choose
the right equipment for the amount of clothing; addresses customer
concerns as best as possible; informs supervisor of any customer
complaints or claims.
- Adheres to all company policies and procedures, including the
attendance policy and presenting to work in a clean uniform
- Follows all safe practices to prevent accidents and injuries to
customers and employees
- Understands responsibilities for emergency situations such as
fires, floods and severe weather
- Maintains a safe environment inside and outside of the
store
- Continually walks the floor picking up debris, emptying trash
containers, checking bathrooms and performing other cleaning duties
as required Job Requirements:
- Must be able to stand for up to 8+ hours at a time for a
shift
- Must be able to lift 35 pounds
- Must be able to communicate with all customers and associates
in a professional manner
- Must be able to work well with others and remain calm in
stressful situations
- Previous experience in customer service or retail is
preferred
- Ability to resolve customer issues/complaints in a fashionable
and timely manner
- Ability to perform assigned tasks by management
- Ability to work a flexible scheduleProof of COVID-19
Vaccination will be required for any employee as of December 27,
2021 due to the vaccination deadline imposed in New York City. The
Mandate requires all NYC employers to implement a mandatory
vaccination policy by December 27, 2021. (Unless you have a
documented medical or religious exemption)
Keywords: CRC Management Co LLC, New York , Laundry Associate, Hospitality & Tourism , Jamaica, New York
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