AM Barista

Company: Anything At All
Location: New York
Posted on: May 16, 2022

Job Description:

Job DescriptionJob DetailsWe are looking for talented coffee professionals for the boutique hotel, including a rooftop venue, a 3 meal restaurant, a coffee cart, and banquets. Baristas prepare, mix and serve consistently excellent café beverages to guests either directly or through serving staff, following all standard operating procedures and recipes. Provides warm, knowledgeable service to guests.Working with the director of food and beverage for an overall cohesive beverage program throughout the property.Service

• Executes Bakery-quality coffees and espresso drinks.
• Makes drinks precisely and consistently. At no time is it acceptable to put out an item that is different from how it was ordered.
• Maintains warmth and hospitality in all correspondence with guests
• Complete opening and closing side work checklist for shift daily
• Help guests to make selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes, answer all food preparation questions
• Take orders from guests, ensuring 100% accuracy when entering orders into POS
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes
• Communicate with the kitchen to manage timing of courses, any guest feedback, etc.
• Deal with guest complaints by finding a way to say yes; involve the manager on duty as needed
• Process guest payments in timely, accurate manner
• Process financials on shift-by-shift basis, including submitting accurate cash sales
• Accurately report cash and credit card tips and contribute to tip pool as applicable
• Maintain sanitation to DOH standards; Keep work area clean and organized
• Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations
• Update knowledge and skills by participating in staff training opportunities
• Be a team player—support and assist your fellow team members whenever possible
• Complete other duties as assigned by management
• Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc.)Menu Knowledge
  • Maintain an understanding of Call Mom's food menu and have the ability to clearly describe our offerings
  • Have a grasp of Call Mom's beverage program and be able to summarize our philosophy and identify our different offerings
  • Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staffStation Set Up
    • Set up the espresso bar; fill wells with ice; stock trash cans and towels, etc.
    • Prep garnishes and condiments for beverages, following Call Mom's standardsBrand
      • Understand and communicate Call Mom's values and brand philosophy to customers and staff and set the tone for a positive work environment
      • Promote the Call Mom's vision while establishing us as an innovator within our industry
      • Actively involved in Call Mom's publicity opportunities and community outreach
      • Walks the talk with who we are and what we stand for internally and externally
      • Brings to life a guest-centric vision with our retail operationsAdditional Skills and Responsibilities
        • Shows a desire to learn and develop within our company
        • Demonstrates good organizational skills with an eye for detail
        • Exude excellence in hospitality
        • Passion for exceptional hospitality in food and beverage
        • Ability to adapt and thrive in a fast-paced, entrepreneurial environment
        • Self-driven, results-oriented, and a passion for excellence
        • Has lots of fun at work but is not afraid of putting in longer hours when required
        • Highly effective communicator through email, phone, video, and in person
        • Up to date and passionate about culinary trends in the United States and abroad Relevant Knowledge, Skills & Ability
          • Excellent food and beverage knowledge, specifically coffees and espressos
          • Strong Understanding of Microsoft Office Suite (Excel, Word, Outlook, Power Point)
          • Strong Understanding of POS and inventory systems
          • Leadership and Integrity
          • Desire and ability to teach and foster growth
          • Problem Solving, Multi-Tasking & Delegation
          • Initiative & follow through
          • Excellent verbal & written communication
          • Attention to detailRequirements
            • 2 year minimum experience as a Barista
            • Food handling certificate, or ability to get each certificate
            • Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
            • Ability to walk/stand for extended periods of time
            • Ability to work nights, weekends and holidaysPerforms other duties as requested by Beverage Director.Physical Demands and Work EnvironmentThe work that restaurant cooks do is both physically and mentally demanding. They are on their feet much of the time. Cooks typically work about forty hours a week. However, because the restaurant serves the public and is open seven days a week, cooks may work longer, irregular hours.The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.Meal Plan NYC LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Keywords: Anything At All, New York , AM Barista, Hospitality & Tourism , New York, New York