Facilities - Coordinator

Company: J.Crew
Location: New York
Posted on: August 7, 2022

Job Description:

Title:Facilities Coordinator Reports to:Manager - Field Facilities Location:New York OfficeOverview:J.Crew is looking for a highly motivated Facilities Coordinator responsible for following up on repairs and safety issues for all J. Crew Retail and Factory Stores and Madewell Stores via phone and ServiceChannel.Primary responsibilities include: Reviews all open jobs via reports run on ServiceChannel and updates ServiceChannel via "Notes" to work orders and with phone follow-up with all stores in chain and vendors. Takes action to facilitate getting vendors to complete any delinquent or unfinished jobs reported by field or found while running reports and updating jobs. Sends reports to vendors on a monthly basis for any outstanding open, in progress or completed facilities calls to ensure closed out and invoiced in a timely manner. When necessary assists with emergency issues called in by stores to the Facilities Hotline by creating work order tickets on ServiceChannel based on conversation with store managers. Selects and assigns vendors for these emergency issues. Creates vendor report cards through ServiceChannel upon request. Provides Regional Facilities Manager with analysis and reports of vendor quality and work completion. At the discretion of the Regional Facilities Manager, will perform occasional in-store audits for safety and maintenance issues. Reviews and processes invoices up to approval limit. Occasionally handles after hours emergencies remotely when Regional Facilities Manager is unavailable. Qualifications Excellent organizational and communication skills Working knowledge of PC applications including Word, Excel, PowerPoint and Outlook Sense of Urgency Detail oriented 1-3 years experience in Retail or Facilities environment preferred We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.Nearest Major Market: New York City

Keywords: J.Crew, New York , Facilities - Coordinator, Hospitality & Tourism , New York, New York