Retail Associate

Company: Brooklyn Chamber of Commerce
Location: New York
Posted on: August 7, 2022

Job Description:

Job Description Company Description : A chocolate house - since 1923. We make old-world artisan chocolates in small batches Position Description: The inventory/stock associate is responsible for keeping the stores having the right inventory and the factory well-organized. The position is responsible to fulfilling the stores weekly orders. This position also assists vendors with their deliveries, receiving and putting away the supplies. All employees are passionate about chocolate, friendly and enjoy working in a fast paced, team-oriented retail environment. This position reports to the Operations Manager. Skills/Qualifications: Customer Oriented, Well Organized, Processes Focused, Responsible, Demanding, Eye for Merchandising, People Development, Professional, Encouraging, Dependable. Must be able to lift up to 50 lbs. Hours: Full Time/Permanent Specific Responsibilities include: Customer Service : Ensure every customer has an outstanding shopping experience Greet every customer with a smile and build rapport Ensure every customer receives your full attention (i.e. no cell phones, no distractions) Go the extra mile to ensure each customer has a great shopping experience Store Operations : Follow the store operating procedures to ensure operational efficiency Open and close the store, as required Receive deliveries, stock shelves, and complete daily inventory forms Ring up customer transactions; handle special orders, phone orders, hand delivery requests, etc. Ensure all chocolate meets our freshness standard, or remove it from inventory Merchandising : Maintain ---full & abundant--- cases, counter trays, tables, and shelves Ensure stores are fully stocked with clean displays, smartly organized, priced, and well presented Maintain seasonal ---appropriateness---, and deploy smart merchandising principles Maintain cleanliness standards, ensuring shelves, counters, and windows are wiped down daily, floors are mopped each night and scrubbed weekly, bathrooms are cleaned weekly Store Cleanliness : Maintain high cleanliness and hygiene standards Wipe down shelves, counters, windows, and other surfaces; mop floors, remove clutter Wash trays, keep the sink clean, scrub floors, clean bathroom weekly Chocolate Knowledge : Become knowledgeable about our products, ingredients, and key selling points Know our company---s history and tell the company---s story to customers Become knowledgeable about our products and convey the key selling points, ingredients, benefits, etc. Be familiar with the items on our website, special order items, and special services Drive Sales Goals : Maintain the highest level of sales productivity Work at the customer---s pace, and keep the line moving Encourage trade-up or add-on purchases, assist with special requests Provide samples to people passing by the store Promote delivery and shipping services

Keywords: Brooklyn Chamber of Commerce, New York , Retail Associate, Hospitality & Tourism , New York, New York