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Restaurant Supervisor

Company: Fuku
Location: New York
Posted on: March 20, 2023

Job Description:

Job Summary:
The Supervisor is responsible for supporting the General Manager in the restaurant. Responsibilities include shift supervision, training, and leading staff to ensure all guests receive excellent service every time they order at Fuku.

Duties and Responsibilities:

Mastery of all Front of House (FOH) and Back of House (BOH) stations
Monitors FOH and BOH stations to ensure proper execution of station according to Fuku procedure; offers guidance and constructive feedback when necessary
Ensures proper portioning of all food items; guarantees the usage of recipes and build sheets
Facilitates Team Member training
Controls flow of service and supervises restaurant with or without the General Manager and/or Assistant Manager's presence
Assists General Manager and/or Assistant Manager in managing labor and food cost through managing waste and proper portioning
Comprehensive understanding of the Point of Sales (POS) system
Demonstrates extensive knowledge of menu items, ingredients, and allergens
Guarantees an accurate accounting of all sales transactions, including credit card payments, cash payments and online orders
Responsible for the supervision and execution of accurate cash handling and reconciliation
Resolution of guest issues; ensures guest recovery
Conducts daily line checks and station-specific checklists; submits end of shift logs
Executes sanitation and food safety standards and ensures DOH compliance
Ensures proper storage of all food items, labels all stored items, and guarantees proper product rotation using first-in/first out procedures (FIFO)
Monitors all facility machinery and equipment; reports maintenance issues to management as needed
Responsible for communicating openly and thoroughly with management and for bringing any concerns to management's attention immediately
Provide assistance to Team Members during rush periods

Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently occasionally lifting 25 - 50 pounds, sitting, standing, for 4 to 8 hours, bending, squatting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Fuku reserves the right to add or delete duties and responsibilities at the discretion of Fuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Fuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), transgender status or gender dysphoria, pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, unemployment status, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status.
Knowledge, Skills, and Abilities

High school graduate or equivalent desired, culinary school or equivalent experience desired
Must be able to communicate and understand the language(s) of the work location
Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production
NYC Food Handlers certification
General knowledge of food items, spices, ingredients
1-2 years of supervisory experience in a food service or QSR/ fast-casual establishment

Keywords: Fuku, New York , Restaurant Supervisor, Hospitality & Tourism , New York, New York

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