Brooklyn Store Leader

Company: Matchaful Culinary Lab
Location: Brooklyn
Posted on: September 4, 2024

Job Description:

MATCHAFUL STORE LEAD WILLIAMSBURG & CLINTON HILL BROOKLYNMatchaful Caf--s, NYC
This role will manage our new Williamsburg, Brooklyn cafe (opening mid-September) and also our small cafe insdie of our Culinary Lab in Clinton Hill,

Matchaful offers sustainable Japanese matcha and active botanical nutrition. We have (7) cafe locations in NYC and are passionate about leading the matcha movement in a thoughtful, elevated and respectable way.

Making matcha is all about the highest level of integrity, recipe mastery, and the energy to showcase your creations. We are looking for a caring and diligent Assistant Store Lead to join our growing team.

Matchaful is committed to offering healthy, plant-based offerings and a serene environment to enjoy a perfectly crafted cup of matcha. We respect the art of Japanese matcha whisking, while fostering education around wellness through our adaptogenic ingredient bar.

As Matchaful's Store Lead, you'll be responsible for leading the daily operations, people, and sales initiatives at our Williamsburg & Clinton Hill locations. You will help to ensure the highest level of quality for our incredible matcha-based wellness drinks and food, maintain a pristine, aesthetically amazing, and organized environment, and uphold the highest level of customer service-all while creating a culture of respect, harmony, and tranquility within the cafe.

About You:

Strong leadership capabilitiesRespect for the traditional art of matcha Extreme care for the caf-- spaceExcellent communication skillsExcellent customer service skills and desire for connecting with communityPristine level of organizationIncredible attention to detailCommitment to improving our caf-- operations and presentation

Requirements:

3+ years of hospitality leadership experienceFlexible schedule to compliment Store LeadWellness background - major plusFood handlers permit - required

Core responsibilities (but not limited to):

• Record daily sales goals for employees, help to increase average ticket price by promoting upsell opportunities, and inspire team to meet them
• Must be on the floor during peak sales hours assisting and monitoring team members
• Achieve 17% labor goals and maintain or improve Google ratings
• Lead matcharista team on company and store priorities and directives
  • Incorporate sales techniques to boost retail sales
  • Lead onboarding new hires, training new team members, and retraining team members at your location
  • Attend weekly meetings with leadership to review priorities and sales goals
  • Lead initiatives to maintain a happy and professional workplace environment and make sure staff is complying with company dress code and etiquette policies, as well as DOH compliance at all times
  • Ensure caf-- is always prepared for a health inspection, lead the caf-- to maintain an A
    inspection grade
  • Develop and continue skill set of matcharistas and communicate performance updates on a weekly basis to Store Lead
  • Order weekly items through internal Marketman transfers
  • Communicate equipment issues or ingredient/supply shortages on items
  • Make sure that staff are executing menu changes or seasonal menu items properly
  • Correct certain disciplinary actions while working and communicate them to Store Lead
  • Communicate on a regular basis to the store team via Slack
  • Manage vendor and 3rd party relationships for cleaning, supplies and equipment maintenance
  • Manage caf-- scheduling on Square Teams
    • Communicate with barista staff about schedule changes
    • Keep shifts covered - when baristas are sick, no-shows, etc.
    • Ensure that drink making is streamlined and there's a good flow
    • Conduct consistent or as-needed quality checks on all drinks/products
    • Monitor employee time cards in Square
    • Lead organization of storage areas
    • Conduct weekly and monthly inventory reports in Marketman, ensure that Square is accurately reported
    • Required to be available for EOM inventory counts (last day of the month)
    • Place orders to Commissary & Kitchen based on Square sales reports through Marketman
    • Place orders for all milks, 3rd party pastries, 3rd party vendors
    • Ensure all concentrates are sufficiently stocked at all times
    • Monitor dates of all fresh concentrates, milks, and produce, to ensure nothing is used
      past its recommended date - Make sure everything is labeled.
    • Enforce and assist with record keeping of all food waste
    • Keep retail stocked on display shelves at all times maintain beautiful storefront
    • Delegate tasks to staff during slow periods
      Requirements:
      
      Food Handlers Certificate
      Must be able to lift 50 lbs
      Must be willing to work weekends as needed
      Committment of working at least 40 hours and 5 days per week
      
      More detail about Matchaful Culinary Lab part of Matchaful Cafes, please visit

Keywords: Matchaful Culinary Lab, New York , Brooklyn Store Leader, Hospitality & Tourism , Brooklyn, New York