Doorman & Concierge
Company: PBS Facility Service
Location: Long Island City
Posted on: April 2, 2026
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Job Description:
PBS Facility Service Location: Greenpoint Brooklyn Job Type:
Full Time About the Role The Doorman and Concierge at PBS Facility
Service provide a high standard of hospitality, access control, and
resident support for luxury residential buildings. This role
creates a welcoming atmosphere, assists residents and guests, and
ensures the lobby operates smoothly and professionally at all
times. The ideal candidate is polished, reliable, and service
oriented. What you will do • Greet residents and guests with
courtesy, professionalism, and attentiveness. • Maintain a
welcoming lobby environment that reflects PBS service standards. •
Assist with resident inquiries, directions, amenity information,
transportation requests, and daily needs. • Uphold the PBS tone
guide for consistent, high quality customer service. • Monitor
building entrances and verify all visitors, guests, and vendors. •
Maintain accurate sign in procedures and follow building access
protocols. • Ensure only authorized individuals enter the building.
• Remain alert and report any suspicious activity or safety
concerns immediately. • Support emergency response actions by
following PBS protocols and building rules. • Maintain a clean,
organized, and presentable lobby throughout the shift. • Coordinate
with building management, superintendent, and PBS supervisors for
resident needs or concerns. • Communicate service issues,
incidents, or building updates through shift notes and reports. •
Address resident concerns in a polite and solution focused manner.
• Escalate matters that require management attention. • Maintain
strong communication and teamwork with all PBS staff assigned to
the site. What it takes to be successful • Prior hotel experience
is required. • Experience in hospitality, concierge, doorman
service, or customer service preferred. • Professional presence and
strong communication skills. • Must be able to work under pressure,
handle multiple tasks at the same time, and remain calm and
professional in a fast-paced environment. • Basic technology skills
for visitor logs, communication apps, or building systems. •
Ability to stand for long periods and perform light physical tasks.
• Bilingual English and Spanish is helpful View all jobs at this
company
Keywords: PBS Facility Service, New York , Doorman & Concierge, Hospitality & Tourism , Long Island City, New York
