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Customer Service Associate

Company: Global Skyline
Location: New York
Posted on: December 7, 2017

Job Description:

Job DescriptionCustomer Service Associate - Office Location - New YorkDue to the recent growth of the company Global Skyline, Inc. is looking for 4 additional Customer Service Associates with above average customer service skills and the desire to drive and progress.The Role of Customer Service Associate· Communicate with clients and resolve issues as needed· Interface with customers at live direct marketing events· Offer price structures and amend as needed· Keep track of sales and records· Give informative answers to all questions in a friendly manner· Go above and beyond in service to clients and their customers· Help build customer base· Attend staff meetings and/or meetings with clients· Help up-sell whenever possible· Learn every aspect of the company to wear different hats as requiredCustomer Service Associate Growth Opportunities:We have a fast-paced, structured Business Development Program in place for people that produce results and have an interest in growing in our industry! In the next 18 months, we'll be expanding into additional markets, so growth opportunities will be available for people to lead and manage campaigns, sales assistants, and clients.No customer service experience is required because we offer product training workshops, ongoing guidance, and support. We’re simply looking for people that:

  • Are over 18 years of age and eligible to work in the USA (No sponsorship available at this time)
  • Have a positive attitude and are generally optimistic
  • Would be willing to expand comfort zones as you grow
  • Want to be in control of their earning potential
  • Can see themselves learning to lead a team
  • Are excited about traveling throughout Florida and other parts of the USWhat do we do:Our primary clients are multinational companies who are market leaders in their industry. They believe in providing the best value to customers by offering competitive pricing and innovative products backed by good service. Over the past few years, they're grown rapidly and they want our Customer Service Associates to help them grow even faster!We help them increase their market share and brand awareness through live events and in-store promotions (this is a field-based role, not a call center or telemarketing role). We provide new customers for them on a daily basis through face-to-face sales presentations. This allows us to explain their options clearly, answer questions and complete necessary contracts.SEND YOUR RESUME OR LINKEDIN PROFILE TODAY - We have multiple spots to fill, but we've already begun the selection process!Please send your application to our HR team through the online application process. We aim to contact successful applicants within 1-3 working days via email or phone (so please be sure to include your current contact details).About Global Skyline, Inc:GSL, Inc. has just opened our new flagship location in New York's Midtown, focused on extending our events network within the City. This has been aided by a diverse management team with backgrounds in marketing, law and engineering.Our approach at Global Skyline, Inc. is to provide our Fortune 100 and Fortune 500 clients with a young, vibrant and 100% committed face to face acquisition service in our event, retail and in-store promotions that will gain vast results. Providing customers with details about our clients products on a face-to-face level as opposed to the use of mail-drops or call centers, allows us to measure results more effectively. Customers are also able to make a more informed and educated decision. Together this results in one thing... both customer and client satisfaction.Our direct marketing for our telecommunication, sports, finance, health and beauty and non-profit clients is done through our specialized events, retail and in store promotional campaigns to maximize client growth and brand awareness. Meeting with potential customers at our events, retail and in-store promotions allows us to forge a lasting relationship with the customer, this rapport will help develop and aid in the retention of the customer. We meet our customers needs with the advantage of visual demonstration and product advice.Company DescriptionGS NYC has just opened our new flagship location in New York's midtown, focused on extending our events network within the City. This has been aided by a diverse management team with backgrounds in marketing, law and engineering.We assist with the strategic planning and execution of retail, mall, exhibition and promotional events for our ever growing client base. Our reputation has attracted a succession of Fortune 500 clients, all of whom have experienced an increase in revenue and reputation. Our regional coverage is unsurpassed with a network of offices across the country, our quality of work is a source of pride.We are looking to build upon our position by growing regionally across the US, and opening up international locations within the next 5 years. This commitment to improvement and growth means your brand is in safe hands and we have the perfect vehicle for your future growth.

    Keywords: Global Skyline, New York, Customer Service Associate, Hospitality & Tourism, New York, New York

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