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National Director of Automotive Retail Training & Development

Company: Profit by Design
Location: New York
Posted on: May 26, 2018

Job Description:

Job DescriptionNational Director of Automotive Retail Training & DevelopmentThe Director Training and Development – Automotive will lead the Training and Development team in the design, development and implementation of innovative learning programs to support organizational initiatives and employee development needs, specifically related to the Automotive discipline. The Director Training and Development will work collaboratively with senior leadership and business executives to identify, create and deliver training and development solutions that are closely aligned with the business strategy. This individual will define an overarching vision and learning structure that is integrated with each piece of the talent life-cycle and contributes to the success of the business by increasing employee and organizational capability and performance. Define and develop a scalable, progressive strategy for learning and development and associated programs and activities. Partner with the senior leaders of the firm to drive a strategy for the development of its current and future team base and leadership. Participate in Training Advisory Board with enterprise leaders to define training priorities and timelines. Ensure compliance with all federal railroad training requirements.ESSENTIAL FUNCTIONS:An ideal candidate will be a seasoned F&I veteran with years of dealership experience and a history of developing everything necessary to lead, train, and succeedThe Director of Training leads the Design, Development and Deployment of all Sales Process Training for our Automotive Dealership ClientsThe Role requires Deep "Hands On" Training Presentation in Sales Process to "Profit by Design" Team Members and all Dealership Client's Sales Team MembersA Big Differentiator is Your Experience in Dealership Sales Management and Successful Execution of Dealership Sales Team TrainingDevelop and implement high impact employee and leadership development strategies for development of individual contributors, high potential talent, managers and directors to improve the organization's capability to drive and deliver business results and boost individual performanceProvide performance and organizational development consulting and serve as an adviser to dealer managementDesign customized development interventions to accelerate growth of the current and future leader successor talent pools and address critical development needsEstablish and direct the implementation of processes and guidelines on needs assessment to ensure learning strategies and solutions meet root-cause needs, measure and evaluate the business impact and ROI of development programs and interventionsIdentify, research and implement best practices learning solutions and technologies to drive organizational learning and performanceProvide strategic direction, day-to-day guidance and holds staff accountable for achieving resultsLead initiatives for deployment of global, enterprise-wide leadership development initiativesLeverage and use organizational data and analytics to develop strategies that improve organizational effectivenessDevelop and manage external vendor/partner relationships resulting in high-quality, cost-effective learning solutionsManage and monitor key organizational financial indicators including, but not limited to assigned budget and LBE'sWORK EXPERIENCE:Must have automotive retail experience in all areas of Sales Process with High Concentration in F&I Product Sales and Process.Must have deep expertise around Industry Best Practices in Customer Satisfaction.Must have experience and strong knowledge of dealership CRM in both "On and Off Line" steps to Vehicle Sales.Prefer Training position back groundTrack record in designing and executing successful dealership trainingSolid communication and leadership skillsExcellent time management skillsAbility to develop a customized training plan for any part of sales process training (CRM, Road to Sale, Desking & F&I Menu presentation)Good understanding of computer skills required including power point & excelAbility to monitor effectiveness of training….and assess the trainee progressCSI skill set…able to build client loyaltyExtensive experience in Learning & Development and/or Talent Management, Organizational Design, or related Human Resources experiencePrevious experience in managing a large teamFinancial budgeting experience requiredVendor/supplier management requiredSkilled manager of learning and development resources and techniquesStrong business acumen and stakeholder management skillsTrack record of leading an organization that delivers impactful training and development solutions in both corporate and field based environmentsDeep knowledge and application of adult development, instructional design techniques, and measures of effectivenessPractical approaches for developing and implementing learning experiences with methodologies consistent with organizational valuesExperience building strong relationships with line executives and corporate colleagues that influence resultsExceptional presentation skillsSignificant experience working within a high pressure, changing organizational environment, with clear evidence of success achieving resultsPREFERRED WORK EXPERIENCE:Training certificationsExperience working in dealership environment, specifically F&IExperience with social media and innovative technology in designing learning solutionsPREFERRED EDUCATION:Master's DegreeCOMMUNICATION AND INTERPERSONAL SKILLS:Must have excellent oral and written communication skillsPosting Location(s): MID-ATLANTIC STATES, USAJob Family/Function: Automotive F&IRelocation Offered: NoEducation Requirements: Bachelors DegreeTravel Requirements: Up to 50%Employment Experience Requirements: 10+ years of experienceProfit By Design employees power our progress through their performance.We want your work at Profit By Design to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.We proudly support and encourage U.S. Veterans to apply for Profit By Design job opportunities.NOTE: Please do not apply if you do not have 10+ years of automotive retail experience.Company DescriptionSince 1983, Profit By Design has grown from a regional, to a national F&I training, income development, and product agency. We offer training and consulting in sales, F&I, and service."Profit By Design" isn't just a slogan. Our core competence is found in our ability to customize and design profitable training solutions to fit the culture and selling climate for each dealer we work with. Innovation, Customization, and Flexibility to work with dealers to fit their selling philosophy and process is paramount to our success. We offer a non-confrontational, customer-centric approach to F&I that utilizes the latest technology to better connect to today's tech savvy consumer. Our custom process enables dealers to offer an efficient, consistent, and compliant process, which positively impacts the retail buying experience and the dealer's CSI scores.

Keywords: Profit by Design, New York, National Director of Automotive Retail Training & Development, Hospitality & Tourism, New York, New York

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