the smart solution for New York jobs

Store General Manager

Company: Cost Plus World Market
Location: New York
Posted on: June 13, 2018

Job Description:

Job DescriptionThe General Manager has the highest level of authority within the store, and is responsible for the overall management of his/her store. The General Manager (GM) is the foremost decision-maker in regard to every aspect of the store’s operation, i.e., personnel, product procurement, merchandising and customer service. The General Manager position requires strong leadership skills to train, supervise and lead the Sales Associates and Supervisors.PRIMARY RESPONSIBILITIES OF THE GENERAL MANAGER INCLUDE:

  • Achieving the store’s sales budget by consistently evaluating the performance of the various departments within the store and making appropriate adjustments and modifications when necessary based upon his/her analysis of his/her business.
  • Controlling expenses by managing his/her store’s payroll and supply budgets.
  • Recruiting, interviewing and being involved in the hiring decisions of Sales Associates and Supervisors.
  • Using his/her discretion and sound judgment to adjust the corporate merchandising plans, as and when appropriate, based upon his/her familiarity with his/her store’s sales trends, clientele and layout.
  • Training store staff to implement Company merchandising guidelines as well as visual standards execution.
  • Training store staff on customer service and product knowledge to ensure a consistent customer service level within the store.
  • Collaborating with and communicating pertinent information to the staff in regard to daily, event- or season-specific business issues and opportunities.
  • Ensuring that the store’s work schedule effectively maximizes sales opportunity based upon his/her store’s customer flow patterns; making adjustments to the schedule as business needs dictate.
  • Implementing the Company’s personnel policies and adhering to legal obligations.
  • Addressing and resolving employee complaints, grievances and questions as they arise.
  • Attending to special needs, requirements or problems of the customers.
  • Disciplining subordinates when necessary and properly documenting the corrective action as appropriate.
  • Understanding and adhering to requirements of the collective bargaining agreement (when applicable).
  • Ensuring a consistent and appropriate level of safety, both in staff behavior and in facilities maintenance.
  • Overseeing the execution of Company-wide initiatives and programs.
  • Walking the sales floor regularly to manage floor operations.
  • Setting goals with his/her staff and conducting regular meetings to review sales targets, and issues affecting the store.
  • Communicating with the District Manager and Home Office on a consistent and timely basis.
  • Working with the Supervisors to complete annual performance evaluations for all Sales Associates.
  • Managing store inventory through the validation of and management of Trailer Check-in (TCI), Direct Store Orders (DSO), Vendor Managed Orders (VMO), and other store-controllable Inventory Control functions.The Company understands that General Managers may also occasionally perform some of the functions listed below. General Managers, however, are not expected to spend a significant amount of their time each week performing the tasks listed below, except for training or demonstrative purposes. General Managers should strive to delegate the tasks listed below to their Sales Associates and Supervisors.
    • stocking shelves
    • running the register
    • assisting customers
    • performing maintenance or cleaning work
    • physically unloading trucksIf a General Manager finds that he or she is spending the majority of his or her time each week performing the above types of tasks, he or she must contact his or her District Manager immediately.REQUIRED SKILLS:
      • 3+ years of progressive experience in retail management.
      • Excellent communication and leadership skills and sound judgment.
      • Experience with various customer service techniques.
      • Prior accounting, budgeting, scheduling, inventory control, loss prevention and merchandising responsibilities are essential.
      • A bachelor’s degree in business administration or a related field is preferred.Company DescriptionIn the late 1950s, a San Francisco businessman turned traveler and importer began selling shiploads of hand-woven wicker from one of the city’s piers. More than fifty years later it’s still our passion to discover extraordinary finds from all over the world and make them accessible to all. Today there are over 259 Cost Plus World Market stores nationwide - and we’re always open online at We bring the beauty and excitement of global bazaars to you. Our selection is always changing, and, like favorite mementos from your life, each item has a story worth sharing. From Balinese baskets, pottery from Portugal and collectibles from Africa to scrolled artwork inspired by Spanish artifacts - each store is a treasure trove. Our everyday low prices and high-quality, original items are a great value. Choose from eye-catching, trend-setting home accents, an awe-inspiring array of international foods and wines, and much more.

        Keywords: Cost Plus World Market, New York, Store General Manager, Hospitality & Tourism, New York, New York

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category

Other Hospitality & Tourism Jobs

Store General Manager (m/f)
Description: The employer is a autopart retailer.Achieve overall store sales goals and service objectivesManage and grow commercial customer relationships/sales, including building and holding team accountable to (more...)
Company: Advance Auto Parts
Location: Brooklyn
Posted on: 06/18/2018

Cashier Lead - 59th u0026Lexington
Description: GENERAL SUMMARY:As a member of the Banana Republic team, the Cashier Lead assists store leadership in cash-wrap operations to ensure accuracy and compliance with
Company: Gap Inc.
Location: New York
Posted on: 06/18/2018

Description: Title Clerk/Cashier Req ID 23234BR Business Area CVS Health Job Category Hourly Retail Cashier Position Summary To ensure customer satisfaction by handling each customer with the eye's, hi's and help. (more...)
Company: CVS Pharmacy
Location: Aston
Posted on: 06/18/2018

Culinary Externship
Description: A glimpse at the job: br br As a Culinary Extern, you will be part of a caring, diverse and knowledgeable team of culinarians who love serving our customers. Our folks work with the world's top suppliers (more...)
Company: Wegmans Food Markets, Inc.
Location: King Of Prussia
Posted on: 06/18/2018

Retail Store Manager - Woodmere NY
Description: Retail Store Manager - Woodmere NY Job DescriptionGeneral Summary: The Store Manager In Training SMIT job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term (more...)
Company: CVS Health
Location: Woodmere
Posted on: 06/18/2018

Visual Merchandiser - Staten Island Shopping Center - #55
Description: br br Job Title br br br Visual Merchandiser - Staten Island Shopping Center - 55 br br br br br Location br br br 0055 - F21 - Staten Island Shopping Center - STATEN ISLAND, (more...)
Company: Forever 21
Location: Staten Island
Posted on: 06/18/2018

Description: Title Clerk/Cashier Req ID 28783BR Business Area CVS Health Job Category Hourly Retail Cashier Position Summary To ensure customer satisfaction by handling each customer with the eye's, hi's and help. (more...)
Company: CVS Pharmacy
Location: Glenside
Posted on: 06/18/2018

Delivery Drivers
Description: CDL CLASS-A DELIVERY DRIVERS --- McLane Company Our driver teammates have guts, grit and a go-getter attitude, and we're looking for more of it. Do you have a CDL-A license Would you like to work with (more...)
Company: McLane Company, Inc.
Location: Ridley Park
Posted on: 06/18/2018

Description: Title Clerk/Cashier Req ID 22805BR Business Area CVS Health Job Category Hourly Retail Cashier Position Summary To ensure customer satisfaction by handling each customer with the eye's, hi's and help. (more...)
Company: CVS Pharmacy
Location: Sunnyside
Posted on: 06/18/2018

Part-Time Retail Sales Associate
Description: These positions play an integral role as part of the Store Management Team. Each has the responsibility of management and supervision of all Associates in these areas. Responsibilities include leading (more...)
Company: KOHL'S
Location: Jersey City
Posted on: 06/18/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds