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Call Center Representative/ Customer Service Specialist

Company: Columbia utilities/Palmco Energy
Location: Brooklyn
Posted on: July 12, 2018

Job Description:

Job DescriptionJob Description: We are currently searching for dynamic Customer Service Representatives! Position Features: * Normal Business Hours * NO WEEKENDS! * Fast Paced Work Environment * Pay: $18.00/hr.If you have experience working as a Customer Service Professional and are a self-motivated, multi-tasker who thinks providing excellent customer service is critical in all aspects of business then this is the position for you!Duties may include: Responsible for assisting customers with a wide range of inquiries * Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information. * Demonstrated ability to listen, elicit information efficiently, comprehend and resolve complex customer issues. * Attention to detail and follows all required scripts and disclosures verbatim and carefully and quickly records all relevant data necessary. * Maintain a consistent attendance record and positive, courteous attitude.Requirements/Qualifications: * Previous call center experience preferred * High school diploma, GED, or equivalent * Must sound professional over the phone. Bi-lingual. * Strengths in attention to detail, ability to listen and focus, and multi-tasking.If you enjoy working in a fast paced environment, apply today for this exciting Customer Service Representative opportunity!

Keywords: Columbia utilities/Palmco Energy, New York, Call Center Representative/ Customer Service Specialist, Hospitality & Tourism, Brooklyn, New York

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