NewYorkRecruiter
the smart solution for New York jobs

Debit Card / Customer Service Support

Company: Mommy Jobs Online
Location: Paramus
Posted on: April 18, 2019

Job Description:

At Mommy Jobs Online we require that you are you a self-starter who shares our passion for harnessing cutting edge technologies to impact the lives of people globally? Have you always dreamed of working for a tech startup where you can apply your strengths and continue to learn and grow with a smart team? If so, this may be the place for you! We are seeking a Customer Support Lead - Debit Card to join our team. This full-time position is planned to be remote, meaning you can work from anywhere! Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. Were known for our fast responses to users, a positive attitude, and a real desire to find the best working solutions for the people who chose to use our products and services. Why do we want you for this role? You are proactive, resilient and equipped with a positive attitude. You find solutions where others do not. You are resourceful and do not settle. You are strategic and think big, but youre not afraid to dig deep and work with details. You love learning new things. Responsibilities: Lead a small team of Customer Support Representatives focused on our Debit Card. Be the person-to-go with regards any issue related to the Debit Card and you will provide guidance to members of the team. Respond to customer inquiries by directing them to the website, FAQs, appropriate personnel, etc when needed. Be responsible for checking payments status for our Debit Card. Monitor and respond to debit card transactions. Address customers in a professional and respectful manner and ensure that the team also addresses in an appropriate way. Take ownership of customer issues, following-up on outstanding requests and escalating issues when necessary. Any other duties that may be deemed appropriate to this role (i.e. the creation of reports based on metrics). REQUIREMENTS 2 years of experience leading customer support teams 5 years of experience in customer support, ideally remote support, chat, email Must have previous knowledge with transaction payments status review, ideally with VISA / Mastercard vendors Knowledge of bitcoin is a plus, but not necessary Native English speaker is a must. Additional languages such as Spanish and Portuguese are a plus. Proficient knowledge of SalesForce WHY WORK FOR US? Attractive compensation. Work remotely from anywhere in the world. Collaborate, learn, and grow with a diverse, global team. Achieve balance with our autonomous work culture and flexible hours. Pay: $17.00 hr To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, New York , Debit Card / Customer Service Support, Hospitality & Tourism , Paramus, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cook At Brick
Description: OVERVIEW br br The role of the Cook is to prepare and direct the preparation of foods as indicated on the menu, while using standardized recipes based on standard portion sizes. The Cook must prepare (more...)
Company: Hackensack Meridian Health
Location: Brick
Posted on: 04/23/2019

Customer Service Specialist
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented, driven individuals to serve as a benefit consultant. Our benefit consultants (more...)
Company: Freedom For Everyone
Location: New Brunswick
Posted on: 04/23/2019

Customer Service Reps Needed TODAY!
Description: America's 1 Consumer Driven Healthcare and Dental Benefits Discount Company is looking for motivated leaders who will lead the way in Health Care industry for
Company: MAH Benefits
Location: Chester
Posted on: 04/23/2019


Delivery Driver (part or full time) with DoorDash - Make up to $22.0/h
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: East Brunswick
Posted on: 04/23/2019

Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Norristown
Posted on: 04/23/2019

Customer Service Positions
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented,
Company: Career Division
Location: Camden
Posted on: 04/23/2019

Delivery Driver (part or full time) with DoorDash - Make up to $20.0/h
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Chester
Posted on: 04/23/2019

Amazon Logistics Delivery Driver (No Special License Needed) (Glenolde
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking
Company: Amazon
Location: Glenolden
Posted on: 04/23/2019

Server - Courtyard Mt. Laurel - (190004CV)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Camden
Posted on: 04/23/2019

Customer Service
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Newark
Posted on: 04/23/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds