Epic Trainer - Radiant/Cupid
Company: NYU Langone Health
Location: New York
Posted on: March 28, 2020
NYU Langone Health is a world-class, patient-centered, integrated
academic medical center, known for its excellence in clinical care,
research, and education. It comprises more than 200 locations
throughout the New York area, including five inpatient locations, a
children's hospital, three emergency rooms and a level 1 trauma
center. Also part of NYU Langone Health is the Laura and Isaac
Perlmutter Cancer Center, a National Cancer Institute designated
comprehensive cancer center, and NYU Grossman School of Medicine,
which since 1841 has trained thousands of physicians and scientists
who have helped to shape the course of medical history. For more
information, go to nyulangone.org, and interact with us on
Facebook, Twitter, YouTube and Instagram.
Position Summary:We have an exciting opportunity to join our team
as a Epic Trainer.
In this role, the successful candidate Position Summary:The Epic
Systems Trainer is responsible for in-depth knowledge of assigned
Epic System software. He/she conducts regular day-to-day
communication, reviews the software, demonstrates a deeper
understanding of business operations, and works with Epic, the
Project Team(s), NYULMC Business Representatives/Subject Matter
Experts, and end users to tailor the system to fit the
organizations needs. The Epic Systems Analyst 2 routinely performs
in-depth analysis of workflows, data collection, report details,
and other technical issues associated with the use of Epic
software; is responsible for developing and documenting the
internal procedures that will be used in conjunction with Epic
applications; and will design, build, test, install and maintain
those solutions. The Systems Analyst 2 is expected to use critical
thinking skills in providing systems solutions to meet business
- Work with Application Managers/Directors/etc. and the entire
Project Team, to collect, analyze and document business operations
- Complete all tasks in a timely manner with accurate
- Collaborate effectively with Epic using Sherlock or other
- Collaborate effectively with colleagues and across teams to
achieve the completion of tasks.
- Troubleshoot problems and address questions from users, and
provide on-call support on a rotating basis.
- Make recommendations, review and test changes, enhancements,
and each new release as assigned.
- Ensure the test scripts have been created, reviewed, and
updated to reflect proposed workflow solutions.
- Analyze data conversion needs.
- Support the training team by keeping trainers abreast of new
functionality and system changes.
- Communicate effectively across all impacted teams associated
with task assignments.
- Analyze new functionality in new releases to identify
- Demonstrates an understanding of interface requirements and
- Provide assigned on-site support during go-lives and system
- Ensures all quality assurance processes are followed, including
change management and testing efforts.
- Actively participate and contribute in meetings, including
supporting meeting facilitation.
- Participate in disaster recovery measures.
Minimum Qualifications:To qualify you must have a Requires 1 year
of relevant experience and BA/BS Degree or equivalentClassroom
teaching experienceStrong desktop tool usage including Word, Excel,
Outlook and PowerPointEffective presentation and classroom
management skillsEffective oral, written communication and
follow-up skillsStrong interpersonal relationship skillsMinimal
implementation and/or support experience Self-motivated,
detail-oriented, problem solver Excellent project management
Preferred Qualifications:Preferred Qualifications:Healthcare
experience desirable but not required.
Qualified candidates must be able to effectively communicate with
all levels of the organization.
NYU Langone Health provides its staff with far more than just a
place to work. Rather, we are an institution you can be proud of,
an institution where you'll feel good about devoting your time and
NYU Langone Health is an equal opportunity and affirmative action
employer committed to diversity and inclusion in all aspects of
recruiting and employment. All qualified individuals are encouraged
to apply and will receive consideration without regard to race,
color, gender, gender identity or expression, sex, sexual
orientation, transgender status, gender dysphoria, national origin,
age, religion, disability, military and veteran status, marital or
parental status, citizenship status, genetic information or any
other factor which cannot lawfully be used as a basis for an
employment decision. We require applications to be completed
online. If you wish to view NYU Langone Health's EEO policies,
please click here. Please click here to view the Federal "EEO is
the law" poster or visit
more information. To view the Pay Transparency Notice, please click
Keywords: NYU Langone Health, New York , Epic Trainer - Radiant/Cupid, Human Resources , New York, New York
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