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Dog Trainer / Senior Behavior Counselor

Company: Biscuit & Bath
Location: New York
Posted on: June 13, 2018

Job Description:

Position Description: You are responsible for delivering all behavioral elements of total wellness in order to develop a large number of needs-based relationships with parents and dogs grounded in the core value of trust. To accomplish this, your schedule will include, in addition to performing traditional training services, integrating new dogs into the day care environment, performing behavior evaluations and walk assessments, and assisting in training dogs. Direct Supervisor: General Manager Commitment: This position requires a commitment for a minimum of two years. You are expected to work forty-five (45) hours per week including holidays and weekends. If you choose to leave the company it is expected that you will give thirty (30) days written notice. Key Responsibilities: Providing Total Wellness to All Dogs Integrating all new dogs into the supervised care environment (NDI) Providing Behavior Evaluations (BE) for all high potential clients Providing Walk Assessments (WA) for all dog walking dogs Managing and promoting weekly Puppy Play Groups, Ask the Trainer and other events Discussing total wellness with all training and high potential clients Training Dogs Teaching Private Lessons Teaching Group Classes Administering Train and Plays (including timely follow-up reports to parents, including a video link sent via e-mail) Developing Business Consistent and enthusiastic communication with parents in person and via the phone and e-mail including reporting to parents on NDIs, BEs, WAs and PPGs Documenting all conversations and keeping track of the highest priority clients Working closely with General Managers to determine the highest priority clients to focus on Developing & Educating Associates Training Behavior Counselors to ultimately become Senior Behavior Counselors Working with dog care staff to enhance dog safety and happiness Other Managing and maintaining training equipment Ensuring that each location is stocked with all training supplies (e.g. books, retail inventory) Maintaining education standard ' you must earn 12 hours of CEUs per year if you are a CPDT. If not, you must have a written plan/schedule for attaining a CPDT credential Performance Metrics: Quality of your training work Client loyalty Ability to train and develop talent Care package and training package conversions Training renewal rate Qualifications: High School diploma or GED. CPDT-KA certification preferred. Minimum of 3 years of professional experience with positive reinforcement based dog training and behavior modification. Knowledge of Biscuits & Bath and a genuine interest in the well-being of dogs. Aptitude for customer service and sales. Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment. Excellent interpersonal and communication (both verbal and written) skills. High degree of independent decision-making and problem-solving capability. Strong attention to detail. Excellent time management and organizational skills. Must be physically fit to lift dogs 50lb +, kneel, stand for long periods of time and perform requirements of the job. Ability to work a varied schedule including days, evenings, weekends and holidays. Must be able to pass a thorough background check. Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint & Word) and Internet savvy. Benefits: 15 days of paid time off (PTO) Participation in the company-sponsored health insurance plan* Participation in the company-sponsored dental plan* Participation in the company-sponsored vision plan* Participation in the company-sponsored 401(k) plan** Participation in the company-sponsored commuter benefits program One-time 50% reimbursement of Canine Good Citizen's examination fee*** One-time 50% reimbursement of Certified Professional Dog Trainer's examination fee*** Access to borrow materials from Biscuits & Bath's canine behavior library Discounts on Biscuits & Bath services for your dog(s): 75% discount on day care and 24-hour care services Complimentary training classes 30% discount on Veterinary care 30% discount on retail purchases The opportunity to join a growing and dynamic leader in its field! The ability to work with a wonderful collection of animals!

Keywords: Biscuit & Bath, New York, Dog Trainer / Senior Behavior Counselor, Human Resources, New York, New York

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