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End User Technology Innovation Advisor

Company: Align Communications
Location: New York
Posted on: December 5, 2019

Job Description:

Management Consulting . New York, New York"
Why Align

For nearly three decades, many of the world's leading firms have relied on Align as a trusted IT solution provider and center of excellence in IT advisory, infrastructure design, build, delivery and managed services. We are actively seeking innovative minds to establish and strengthen our team to deliver high-quality state-of-the-art technology solutions for our enterprise and boutique clients.

Position Overview

This position is hands on IT role with a combination of pre-sales support, solutions development and project delivery responsibilities. The ideal candidate will have a broad understanding of digital workplace technology / IT physical layer build out and relocation. This will include a focus on selecting, implementing and integrating new technologies for AV, Physical Security Systems, Wi-Fi, Desktop, Collaboration and / or modern/mobile agile workplace solutions. The role will be responsible for helping to evaluate and implement emerging end user technologies in AV, Physical Security and end user technology. This person will work alongside a team of technical subject matter experts (SMEs), providing input and know-how on both large-scale enterprise and SMB transformation programs/projects and acting as a billable resource on key engagements. This person is a technical problem solver that can recommend the right solutions, technologies, and products that will best meet the client's requirements. This person will have the support and training to grow into a digital workplace "master integrator" for our clients.

  • Workplace Technology Advisor will be based out of our New York City office; however, this person will be required to work at client locations in the New York metropolitan area occasional travel is possible and dependent on client need.
  • This is a full-time employment position offering competitive salary, comprehensive medical and dental benefits, 401K matching, a health savings account, company paid life insurance, paid time off, paid training, and performance-based bonuses.Responsibilities

    • Responsible for researching solutions, advising clients and assisting with the technical delivery of AV, physical security systems, advanced desktop, collaboration and mobile solutions
    • Provide consulting and advice to clients regarding all aspects of workplace technology including:
      • Productivity Suite and End User Technologies
      • Mobile Workplace
      • WiFi
      • Collaboration
      • AV
      • Workplace Modernization (Desktop and Self-Service)
      • Conduct needs analysis and present findings to assist clients in revamping their workplace infrastructure to create a flexible, efficient and highly responsive workplace environment that can boost workforce productivity and collaboration
      • Help clients select and implement communications and collaboration solutions that can also integrate with key business processes
      • Work with systems, network and Audiovisual teams to delivers integrated solutions
      • Develop your consultative skills and learn to engage clients using diverse tools such as process review and design, needs and risk assessment and industry benchmarking as needed
      • Take advantage of training and learning opportunities to grow your skill set
      • Continually research, test, evaluate and be well-versed in relevant emerging technologies to help anticipate market trends, provide thought leadership and drive continuous enhancement of Align's solution offerings THOUGHT LEADERSHIP & PRE-SALES SUPPORT
        • Work with Corporate Marketing to develop white papers, marketing materials and contribute to our presence on social media
        • Attend industry events and speaking engagements to represent the firm
        • Communicate the impact of technology and industry trends and the value of each workplace technology service around these trends to clients
        • Actively participate in RFP and proposal development, solution pricing and client presentations
        • Collaboratively develop client business requirements, formulate solutions and develop business case justifications
        • Contribute to Align's thought leadership through blogs and relevant social media platformsQualifications
          • Bachelor's degree in an IT-related field with 5+ years of related experience (AV, Collaboration, Integrated Physical Security Systems, Smart Building, Wifi, End User Technology and Mobile Device Management) experience are required
          • Well-rounded technologist and is passionate about how organizations can leverage technologies (Desktop, AV, Gadgets and Consumer) to increase employee productivity, collaboration and engagement
            • Hands-on design, implementation and/or support experience in some of the following areas is required:
              • Building Management Systems (BMS)
              • Video Surveillance
              • Physical Security
              • Access / Entrance Control
              • WiFi and 5G Design
              • Desktop hardware and operating systems (Windows 10)
              • Presence and collaboration tools (MS Teams/Lync/SharePoint)
              • Room Booking and Hoteling Solutions
              • Bring-your-own-device (BYOD) and Mobile Device Management (MDM) tools and techniques
              • Broad general knowledge in some of the following is preferred:
                • Mobile Workplace: Virtualization, Enterprise Device Management, Digital Identity Mobile
                • Workplace Modernization: Next Generation Desktop (NGD), Microsoft Workspace Solutions and Desktop Standardization
                • Audio Visual systems
                • Conference tools and Telepresence platforms
                • Smart office environmental controls
                • Digital signage and IP television
                • Excellent consultative skills including: communication, conceptualization, articulation, presentation and facilitation, are essential
                • Previous experience as an external consultant to drive change in client firmsAbout Align

                  Align is a dynamic and flexible place to work, offering professionals unparalleled opportunities to train in the leading technologies, make an impact within the industry and control their own destinies. We have a flawless track record of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients.

                  We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. We give our professionals the autonomy to pursue opportunities and manage assignments in ways that maximize their creativity and talents, leading to self-fulfillment and financial rewards.

                  For more details, visit .

                  PM19 PI115927800

Keywords: Align Communications, New York , End User Technology Innovation Advisor, IT / Software / Systems , New York, New York

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