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Wireless Telecommunications Administrator

Company: 1-800-FLOWERS.COM, Inc.
Location: Carle Place
Posted on: January 16, 2020

Job Description:

Description The Telecommunications Administrator is a key member of the 1800Flowers Telecommunications team. This position must handle multiple assignments in a rapidly changing, fast paced environment with frequent direct interactions with senior management. The function is to be the front-line service and support of Enterprise users for the Telecommunications Wireless Environment for 1800Flowers. This position supports multiple IT departments in various capacities and is based in Carle Place, NY. This person reports to the Manager of Operations in the Telecom Department. Responsibilities include, but are not limited to: Perform troubleshooting, installation, and configuration of mobile device and system software. Work directly with end-users and IT staff to resolve technical mobile support issues and implement solutions. Support executive management team with all mobile needs Document, deploy and maintain security policies for mobile devices Maintain accurate documentation of systems architecture, inventory, and security measures associated with the company's mobile devices Provide weekly and monthly reports on applicable systems Perform periodic audits of rate plans, cost and usage Identify deviations from specifications, usage and cost Assist in Telecom Department day to day operations Perform other related duties and assignments as required Keying/typing, sitting, standing, walking, lifting, reaching and bending Requirements Job Qualifications - Candidates must demonstrate qualifications in the following areas. Experience - Minimum of 2 years' experience's in a hands-on Mobile Systems Administration. Must have experience with Mobile Device Management (MDM), Microsoft Windows and Apple devices. Excellent technical knowledge and aptitude in the following areas: Airwatch or similar MDM solution, iOS & Android operating systems. Must have both hardware and software support experience. Must have strong written and verbal communication skills. Complex Problem Solving -- Identify complex problems and reviewing related information to develop and evaluate options and implement solutions. Use inductive, deductive and common-sense principles. Decision Making -- Consider the relative costs and benefits of potential actions to choose the most appropriate one. Systems Evaluation -- Identify measurements or indicators of system performance and the actions needed to improve or correct performance relative to the goals of the system. Critical Thinking -- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions drawing conclusions or new approaches to problems. Active Listening -- Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and avoid interrupting at inappropriate times. Mathematics -- Use mathematic principles to solve problems. Speaking -- Must demonstrate ability to contribute as a strong team member and build solid relationships with team members by proactively seeking guidance, clarification and feedback. Travel - if required to do so related to position duties About Us *****************, Inc. is a leading provider of gifts for all celebratory occasions. For the past 40 years, ***************** has been helping deliver smiles to customers with a 100% Smile Guarantee backing every gift. The *****************, Inc. family of brands also includes everyday gifting and entertaining products from Harry & David, The Popcorn Factory, Cheryl's Cookies, *****************, Wolferman's, Moose Munch premium popcorn, Personalization Universe, Simply ChocolateSM, and ***************** SM. The Company also offers top-quality steaks and chops from Stock Yards and gift baskets and towers from its DesignPac Gifts, LLC division. Loyalty programs, such as Celebrations Passport, Celebrations Rewards and Celebrations Reminders are designed to deepen relationships with customers across all brands. The Company's BloomNet international floral wire service and Napco SM floral gifts and seasonal dcor division provide a broad-range of products and services designed to help professional florists grow their businesses profitably. *****************, Inc. was named to the Stores 2017 Hot 100 Retailers List by the National Retail Federation and also received the Gold award in the Best Artificial Intelligence category at the Data & Marketing Association's 2017 International ECHO Awards. Shares in *****************, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Keywords: 1-800-FLOWERS.COM, Inc., New York , Wireless Telecommunications Administrator, IT / Software / Systems , Carle Place, New York

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