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Remote Telecommunications Customer Service Analyst

Company: VirtualVocations
Location: Jamaica
Posted on: May 6, 2021

Job Description:

A telecommunications company is in need of a Remote Telecommunications Customer Service Analyst. Candidates will be responsible for the following: Managing assigned accounts to fully support all sales associated activity Monitoring installation from order to delivery on special needs requests Educating customers on billing process, how to read bills and verifies billing accuracy, where appropriate Applicants must meet the following qualifications: An Associates degree or significant relevant experience is required Minimum of 3+ years experience in similar account management responsibilities Have experience in the Telecommunications industry Must possess strong time management, communication, customer service, and organizational skills

Keywords: VirtualVocations, New York , Remote Telecommunications Customer Service Analyst, IT / Software / Systems , Jamaica, New York

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