Director - IT Operations Manager
Company: PGMTEK Inc.
Posted on: May 16, 2022
Title - Director - IT Operations Manager
Reports to: Head of IT/Deputy Head of IT
Summary: This is full time position. This position is responsible
for the Branch's Information Technology functions for supervising
the resources and activities of IT Department, managing the IT
Operation Team, administering the day-to-day IT operations,
maintenance of the infrastructure components, security, and
resilience to support the Branch's business operations.
Oversee and direct the IT Operation Team to ensure that services,
systems and IT infrastructure including hardware, software,
telecommunications, network, IT environment controls etc. work
securely and reliably.
Ensure the high security and performance of network
Ensure that network device configuration and patching meet the
Bank's IT & IS standards.
Collaborate with IS team in vulnerability scan & penetration tests,
ensure that the vulnerabilities are well tracked and remediated on
time while meeting the Bank's IT & IS standards
Liaise with data center service providers (e.g. Head Office) in
relation to network, equipment, information security and service
Manage the IT Asset (Hardware and Software) throughout the life
Ensure the secured functioning of the Data Centers and Offices
(including disaster recovery office).
Ensure technical operational problems are resolved in a timely and
Develop, test and execute the disaster recovery plan.
Develop and maintain IT policies, procedures and Service Level
Manage IT infrastructure, service or software implementation
Assist to define and implement the short-term and long-term goals
for the IT Department.
Assist to devise, track and control the annual operating and
capital budgets for IT Department.
Identify needs of the IT department and fulfill the procurement
process with proper Management approval.
Act as the primary Vendor Manager for IT department.
Other duties as assigned by the Head/Deputy Head of IT
Education and Experience Requirements:
Bachelor's degree in Engineering or Computer Science or a directly
Reputable IT certifications preferred.
10 years of banking industry IT Management /leadership
Skills and Knowledge:
Proven leadership capabilities in IT management and IT
Strong familiarity with information security, risk management and
IT compliance requirements.
Deep understanding and hands-on experience in IT project
management, IT budget management, Business Continuity Plan and
Excellent organizational, planning, analytical and problem-solving
Strong interpersonal and communication skills, both written and
Strong continuous professional training and education in IT.
Bilingual in English and Mandarin preferred.
Keywords: PGMTEK Inc., New York , Director - IT Operations Manager, IT / Software / Systems , Brooklyn, New York
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