Director - IT Operations Manager
Company: PGMTEK Inc.
Location: Brooklyn
Posted on: May 16, 2022
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Job Description:
Title - Director - IT Operations Manager
Reports to: Head of IT/Deputy Head of IT
Summary: This is full time position. This position is responsible
for the Branch's Information Technology functions for supervising
the resources and activities of IT Department, managing the IT
Operation Team, administering the day-to-day IT operations,
maintenance of the infrastructure components, security, and
resilience to support the Branch's business operations.
Responsibilities:
Oversee and direct the IT Operation Team to ensure that services,
systems and IT infrastructure including hardware, software,
telecommunications, network, IT environment controls etc. work
securely and reliably.
Ensure the high security and performance of network
infrastructure.
Ensure that network device configuration and patching meet the
Bank's IT & IS standards.
Collaborate with IS team in vulnerability scan & penetration tests,
ensure that the vulnerabilities are well tracked and remediated on
time while meeting the Bank's IT & IS standards
Liaise with data center service providers (e.g. Head Office) in
relation to network, equipment, information security and service
provisions.
Manage the IT Asset (Hardware and Software) throughout the life
cycle.
Ensure the secured functioning of the Data Centers and Offices
(including disaster recovery office).
Ensure technical operational problems are resolved in a timely and
effective manner.
Develop, test and execute the disaster recovery plan.
Develop and maintain IT policies, procedures and Service Level
Agreement ("SLAs").
Manage IT infrastructure, service or software implementation
projects.
Assist to define and implement the short-term and long-term goals
for the IT Department.
Assist to devise, track and control the annual operating and
capital budgets for IT Department.
Identify needs of the IT department and fulfill the procurement
process with proper Management approval.
Act as the primary Vendor Manager for IT department.
Other duties as assigned by the Head/Deputy Head of IT
Department.
Education and Experience Requirements:
Bachelor's degree in Engineering or Computer Science or a directly
related field.
Reputable IT certifications preferred.
10 years of banking industry IT Management /leadership
experience.
Skills and Knowledge:
Proven leadership capabilities in IT management and IT
operations.
Strong familiarity with information security, risk management and
IT compliance requirements.
Deep understanding and hands-on experience in IT project
management, IT budget management, Business Continuity Plan and
Vendor Management.
Excellent organizational, planning, analytical and problem-solving
skills.
Strong interpersonal and communication skills, both written and
oral.
Strong continuous professional training and education in IT.
Bilingual in English and Mandarin preferred.
Keywords: PGMTEK Inc., New York , Director - IT Operations Manager, IT / Software / Systems , Brooklyn, New York
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