Specialist, Agile Lead - Personalization
Company: Macy's
Location: New York
Posted on: June 25, 2022
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Job Description:
Title: Specialist, Agile Lead (Personalization) AboutMacy's is
proudly America's Department Store. For more than 160 years, Macy's
has served generations at every stage of their lives. Customers
come to us for fashion, value and celebration. Now is an exciting
time to join Macy's, Inc. The face of retail is changing, and
change requires innovation.Macy's is the largest NYC based digital
retailer and has driven more than ten consecutive years of
double-digit growth. We're building a new type of customer-centric
shopping experience - at the intersection of content, commerce, and
technology - to help customers find and buy products they love.Do
you want to collaborate with a smart and talented team in a fun
work environment? This is a unique opportunity to join an
established company that is investing in development and growing
digital business at scale. Gain first-hand experience defining the
future of online and physical commerce. With a constant influx of
exciting and challenging problems to solve - you'll never have a
boring day at the office. We also offer many roles with the freedom
to build and lead a team. Join Macy's Digital to grow your career
and help shape the future of an iconic brand.Position OverviewThe
Personalization Pods are cross-functional agile personalization
teams empowered to rapidly A/B test, measure, & scale customer
engagement strategies across touchpoints and priority customer
segments. The Pods are a key lever of the Polaris strategy, aimed
at personalizing customer experiences, driving incremental revenue,
and creating new, agile ways of working at Macy's.Reporting to the
Director, Agile (Personalization), the Agile Lead helps a
Personalization Pod to communicate, solve problems, and deliver on
Pod goals. The Agile Lead teaches Macy's-specific agile practices,
removes impediments for the group, and mediates dependencies. The
Agile Lead is a personal coach for team members and builds cohesion
in the Pod. The Agile Lead works closely with the Strategy Lead to
manage stakeholders across the organization, support documentation
needs, and keep Pod operations running smoothly, all while focused
on the customer. Essential Functions:
Keywords: Macy's, New York , Specialist, Agile Lead - Personalization, IT / Software / Systems , New York, New York
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