Wireless Device Technician
Company: KORE Wireless
Location: New York
Posted on: August 7, 2022
Job Description:
DescriptionAre you looking for the next step in your career? If
you are, then you may be the person our team needs as Wireless
Device Technician!Who Are We?Business Mobility Partners (BMP),
founded in 2016, has experienced growth in recent years as it has
focused on delivering IoT enablement services to contract research
organizations (CROs) and remote patient monitoring (RPM) customers.
The New York-based company was created to deliver a world-class
experience to healthcare customers, while building one of the
strongest distribution channels in the wireless industry.Since
February 2022, BMP is now part of KORE, a recognized global leader
in IoT solutions and management capabilities, and is consistently
recognized as the highest-ranked non-carrier in the Gartner Magic
Quadrant for Machine-to-Machine Services worldwide. KORE creates
value for customers in the explosive IoT market, and is the largest
independent IoT connectivity management provider today. The
Wireless Device Technician works closely with project managers to
deliver an out-of-the-box ready-to-use experience for end-user
customers.Essential Functions
- Organize wireless products in bulk including labeling, software
updates, mobile device management, as well as other customer
requirements.
- Support, maintain and service mobile devices including but not
limited to Apple iPhones, Samsung Android phones,
Android/Apple/Windows Tablets, Mobile data cards, MiFi and WiFi
network device.
- Update User and Phone information in a variety of Data
Systems
- Maintain impeccable records
- Work with other internal stakeholders to understand and plan
projectsEducation And Experience
- Minimum 1 year of relevant experience working with mobile
devices encouraged
- Knowledge of communications protocols and network concepts
- Enterprise mobile device management experience a plusSkills,
Abilities And Qualifications
- Detail Oriented
- Self-motivated with the ability to work with minimal
supervision
- Ability to multi-task
- Ability to manage time commitments while managing multiple
tasks
- Excellent verbal and written communications skills
- Experience with Android and iOS
- Ability to learn and support new systems and applications
- Possess a strong work ethic and ability to maintain composure
and professionalism while dealing with external customersWhat We
Offer For Our IoTers
- A fun team environment and great culture
- Benefits Package -Medical, dental and life insurance
- Referral bonusWe appreciate the interest of all candidates but
only those individuals selected for an interview will be
contacted.KORE provides equal employment opportunity for all
persons, in all facets of employment. We perform pre-employment
background checks screening."KORE Wireless Group, Inc., is an Equal
Opportunity Employer and Prohibits Discrimination and Harassment of
any kind. KORE is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment. All
employment decisions at KORE are based on business needs, job
requirements and individual qualifications, without regard to race,
color, religion or belief, national, social or ethnic origin, sex
(including pregnancy), age physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression,
marital, civil union or domestic partnership status, past or
present military service, family medical history or genetic
information, family or parental status, or any other status
protected by the laws or regulations in the locations where we
operate. KORE will not tolerate discrimination or harassment based
on any of these characteristics."
Keywords: KORE Wireless, New York , Wireless Device Technician, IT / Software / Systems , New York, New York
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