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Company: Integrated Resources, Inc
Location: New York
Posted on: January 27, 2023

Job Description:

ServiceNow EITS team supports IT Operation Management and Business Management project. A full time position has been opened for almost 2 years. This consultant will be converted to an FTE.

Principal Duties:
General tasks and responsibilities will include:
Strong hands-on experience on ServiceNow Asset Management and the 3rd party Inventory tool-CMDB-Asset Management integrations.
Strong hands-on experience on ServiceNow ITOM in optimizing discovery, tailoring patterns and development.
Strong hands-on experience across multiple ServiceNow Discovery involving a variety of enterprise applications, database, network, security devices and operating systems.
Strong hands-one Operational Intelligence (AIOps and machine learning intelligence) experience about IT infrastructure both on-premises and in multi-cloud environments
Strong hands-on experience on ServiceNow Integration Hub and Orchestration.
Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
Experience with working or developing in the following programming languages:
JavaScript, JavaScript API, Client and Server-side Scripting, ServiceNow API's, Web Services
Proficiency with HTML, JavaScript-Angular JS, XML, AJAX, Jelly, CSS, SOAP, REST etc.
Proficiency with ServiceNow components such as Service Catalog, Event Management, Asset Management, Demand & Project Management, CMDB, etc.
Experience administering, configuring, developing, and customizing ServiceNow and related integrations
Provide ServiceNow Administration and Functional/Development Support to users across the Organization
Perform Systems Integration Testing and manage/coordinate user acceptance testing.
Creation of technical and functional documents for ongoing maintenance items and projects

Minimum Qualifications:
A Developer assists in designing, developing, and supporting applications. These applications include systems developed solely for the web environment as well as development efforts designed to web-enable end-user applications. This individual may also assist in the creation and ongoing management of corporate web sites and intranet communities. The Developer will have a thorough understanding of programming techniques and tools, web development, and system management tools.
General Tasks and Responsibilities Will Include: Develop and understand all features of each a module and their impact on other modules. Analyze and develop understanding of how data flows through the system and apply that knowledge to the current business model. Identify and define system errors and/or deficiencies. Liaise with other developers (i.e: software, application, web, etc) to determine b est path solutions and manage the priorities through collaboration with internal stakeholders. Plan and coordinate testing and implementation of system patches and upgrades leading a cross functional team of power users. Extract key business performance metrics. Analyze user needs and software requirements to determine areas of opportunity for increased efficiencies. Create written user documentation, instructions, and procedures for the purpose of training new employees and improving over-all user proficiency. Evaluate new technologies for potential implementation including development of business justification and project implementation planning, when appropriate. Utilizing in-house or external resources, manage the network and related hardware. Ensure that help-desk tasks are promptly addressed and resolved
Educational Level:
A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
A satisfactory equivalent combination of training, education, and experience.
Years of Experience:
Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications.
Operations Specialty requires supervisory experience (5 years).

Keywords: Integrated Resources, Inc, New York , Developer, IT / Software / Systems , New York, New York

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