Head of Technology and Product - Live Shop Ventures
Company: Qurate Retail Group
Location: New York
Posted on: March 20, 2023
Job Description:
Thank you for your interest in joining our team! Qurate Retail
Group comprises seven leading retail brands - QVC -, HSN -, Zulily
-, Ballard Designs -, Frontgate -, Garnet Hill - and Grandin Road -
- all dedicated to providing a more human way to shop. Qurate
Retail Group is the largest player in video commerce ("vCommerce"),
which includes video-driven shopping across linear TV, ecommerce
sites, digital streaming and social platforms. The OpportunityAs
the senior-most Technology Leader for Live Shop Venture, you will
report to the SVP, Founder & GM and work with Qurate Retail Group
Senior Leaders and outside partners to help launch the new live
video commerce digital app and platform to power our new business
and help deliver $1B in annual revenue within the next 3-5
years.Using our outside partners, you will lead the product vision,
UX design and technical development of a world class platform and
app experience for live and "live-like" digital shopping. You will
help our customers shop how they want, where they want, and when
they want - and improve the "way" of shopping so that it is more
engaging, entertaining, and rewarding than any other way of
shopping. With our customer's wants and needs at the center of our
business, you will help change the status quo of the retail
industry through this new app and product platform.You will be in a
unique position to use your product and technical experience, our
retail expertise, and the backing of a Fortune 500 company to build
a new digital business that is dynamic and customer-centric.As a
founding member of the team, you will be specifically accountable
for translating customer and business strategy into an MVP "app and
product" platform ready for launch by late 2022/early 2023. You
will support the product architecture, user experience, and
technical integration with QRG legacy systems and external
partners.Leaning into your IT, design, and technical expertise, you
will combine consumer/customer research and create user
experiences, product features, and technical projects to solve
customers' tensions and build "product/technology" concepts to win
in the marketplace.In time, you will help build the capabilities,
organization, and resources necessary to launch and run this new
app and product platform so that we can begin to operationalize the
business.Who We AreLive Shop Ventures is developing a
next-generation shopping platform that is aiming to revolutionize
the livestream shopping space. Based in New York, we enjoy the
autonomy to imagine, incubate, and scale a new business model with
ample backing, resources, and expertise from Qurate Retail Group.
Our goal is to create the most entertaining and authentic shoppable
moments for Gen Z consumers and the brands they love. We are
looking for innovative, soulful, and passionate individuals who
want to change and improve the shopping experience for the next
generation.Your Impact Product Vision & UX Design
- Work with Senior Leadership and our outside partners to help
set a clear product vision based on core customers insights and
business strategy
- Explain the product approach and communicate it with partners,
the team, and the broader unit.
- Work with our outside partners, define and guide the product
roadmap to ensure we hit our deliverables from beginning to
production
- Collaboration with leaderships, external partners, and all
other important partners to ensure digital vision and products
align within team strategy and requirements
- Report on product specific measurements once solution enters
production and communicate regular tracking to partners
- Use industry knowledge to translate user needs into user
stories and acceptance criteria. Maintain a refined backlog 3 to 4
sprints ahead of the team.
- Work with the commerce & operations team to establish each
product's value and support messaging, communication, and customer
outreach
- Facilitate release planning with partners and weekly demos
- Be an important role on Agile team(s) and work onsite with the
team
- Integrate usability studies and research into product
requirements to enhance user satisfaction and ensure
customer-focused design
- Align public and business facing product requirements with
end-users and partnersTechnical Architecture & Development
- Translate product vision and UX experience into a technical
design and architecture
- Work with our outside partners, design, and review wireframes
to meet product/customer needs
- Help lead the design teams to write the code for the product
platform. Provide editing guidance to meet product standards
- Help provide a technical roadmap for implementing software
engineering solutions and maintaining timelines
- Monitor platform development to ensure adherence to best
practices and engineering standards
- Look for better ways of solving technical problems and
designing the solutionOperational & Team Accountabilities
- Help develop the standard operating practices for all aspects
of business workflow and operational structure
- Help lead our team of consultants/partners in defining the work
and processes necessary to operationalize the business
- Help onboard and orient new team members and internal/external
partners as we begin to operationalize the business and stand up
our own product and technical teams to ensure the resources
necessary to deliver the agreed to market share & customer growth
goalsWhat You Bring
- Bachelor's Degree in Computer Science or related field or a
combination of education and experience
- 10+ years of related experience
- 5+ years' experience managing teams and working with senior
level executive (C-Suite)
- Experience finding new solutions and lead out of the box ideas
- loves and embraces creating industry-changing businesses and
change
- Not afraid to "roll up the sleeves" and go outside comfort zone
to learn - pushes teams to do the same
- Motivated by a fast-startup tempo in creation, design, rapid
customer engagement, empowerment, and holding to important
milestone outcomes
- Enjoy sharing the success and learning opportunities and
re-bounds fast with to accomplish new outcomes
- Work with multiple partners and senior levels of
management
- Knowledge of standard concepts and practices within the
ecommerce & video commerce space
- Knowledge of standard practices, technology, and supporting
industry principles
- Curios mentality with a focus on identifying opportunities to
add value
- Experienced in facilitating Agile ceremonies, managing a
backlog/release plan, tracking team level metrics, removing
blockers (burndown chart, release burn up, other)
- Deep experience leading teams in an Agile work environment
- Build outward and business-facing technology through roadmaps
guided by user research, buy/build/partner decisioning and existing
technology gap analysis
- Work with procurement and business leaders to bringing returns
on investments to fruition
- Demonstrated leadership in promoting engagement, diversity,
equity and inclusion in the development of their teamsCandidates
looking for an exciting start-up environment and growth
opportunities with significant earning potential - based on the
success of the new organization - this is the company for you! Our
compensation package is a competitive combination of base salary,
short-term annual bonus, long-term cash-based incentives and a
Founder's Bonus for initial team members. Base salary for this role
is $250,000 plus the strong annual and long-term variable
incentives noted. Salary ranges are general guideline only, and
actual salaries will vary and are based on factors such as a
candidate's qualifications, skills, experience and geographic
location as well as business and market conditions. This
compensation package provides significant rewards to the candidate
over-time based on company performance and personal success.At
Qurate Retail Group, salary is just one component of a
comprehensive Total Rewards package that includes a robust benefits
package (inclusive of health & welfare), 401K match, tuition
reimbursement and company discounts - plus an amazing
culture!#LI-CF1#LI-hybrid
Keywords: Qurate Retail Group, New York , Head of Technology and Product - Live Shop Ventures, IT / Software / Systems , New York, New York
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