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System Administrator (Hybrid: 4 days onsite, 1 day WFH)

Company: Maspeth Federal Savings
Location: New York
Posted on: March 20, 2023

Job Description:

Systems/Desktop Administrator

Maspeth Federal Savings

Full Time


56-th St, Queens, NY (Hybrid: 4 days onsite/1 day work from home)

Desktop Administrator
Maspeth Federal Savings - Maspeth, NY

Job Description :
The Desktop Administrator is responsible for maintaining operations of the Information Technology Department in support of all bank-wide needs placed upon the department. The Desktop Administrator will allocate computer equipment, software, personnel, and any other available IT resources as needed towards problem resolution, system enhancements and new systems development. This position is directly responsible to the Director of Information Technology, however, is expected to exercise independent and effective technical and administrative abilities in carrying out daily operational responsibilities.

Reports to Director of Information Technology

Primary Responsibilities

Share responsibility leading the Help Desk team with ticket resolution.

Participates in refresh of: Hardware, Software, Data and Voice Communication issues and is responsible for the effective and timely implementation of problem resolution.

Help assign adequate resources to address issues and ensure a prompt and effective resolution. Follow-up on resolved issues and, if possible, implement procedures to preclude the re-occurrence of reported problems.

Arrange for the installation of new/replacement PC's, components, peripherals, or any related hardware products needed by user departments as required. Respond to user department needs with regard to equipment failure and ensure an effective and timely resolution.

Ensure the distribution of new software and software upgrades on a timely basis. Validate software vendor licensing requirements and resolve shortfalls.

Desired Skills and Experience

Bachelor's degree in a technology field or two or more years of broad technical experience, and two industry certifications indicating competency in networking or server administration.

Familiarity with the following products is essential: Microsoft Windows Desktop & Server; Local and Wide Area Networking Concepts; Router and Switch technology.

Familiarity with the following products is also desired: Microsoft Windows Desktop & Server; Microsoft Office Suite

VMware, vSphere and 2 years' experience as a domain admin

Keywords: Maspeth Federal Savings, New York , System Administrator (Hybrid: 4 days onsite, 1 day WFH), IT / Software / Systems , New York, New York

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