Account Executive, Government Sales

Company: T-Mobile
Location: New York
Posted on: May 2, 2024

Job Description:

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Government Account Executive

Territory: New York Metro

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

The Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.Responsibilities

• New Sales activities: Apply contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations instruct.
• Account Management and Maintenance Activities: Establish and nurture customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.
• Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.
• Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's efficiency and quality standards.
• Attains efficiency and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
• Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
• Disburses adjustments and credits as appropriate within established limits and criteria.
• Supports team initiatives and builds an inclusive environment.
• Also responsible for other Duties/Projects as assigned by business management as needed.Qualifications
  • Bachelor's Degree preferred
  • 4 + years selling to State & Local Government accounts required
  • 4 + years demonstrated track record of sales success in business sales (B2B sales) required
  • Wireless/Telecom/Technical Business Sales experience is preferredOkay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
    • Competitive base pay plus commission potential
    • Medical, dental and vision benefits
    • Matching 401(k)
    • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
    • Generous paid time-off programs
    • Phone service discounts
    • Education reimbursement
    • Serious growth potential for your career
    • Fun, fast-paced environmentThis is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
      • At least 21 years of age
      • Legally authorized to work in the United States
      • High School Diploma or GEDNew York Pay Range : $83,520.00 - $113,040.00The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering---medical, dental and vision insurance, a flexible spending account, 401(k), employee stock---grants, employee stock purchase---plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about---2.5 weeks for new part-time---employees annually - paid parental and family leave,---family building benefits, back-up care, enhanced family support, childcare subsidy,---tuition---assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits,---check out---.--- Never stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, New York , Account Executive, Government Sales, IT / Software / Systems , New York, New York