Desktop Support Specialist

Company: Pride Health
Location: New York City
Posted on: March 26, 2026

Job Description:

Job Description Job Overview We are seeking a motivated and detail-oriented IT Support Specialist to join our team for a 13-week contract assignment. In this role, you will provide technical support across desktop and mobile platforms, assist end users, and ensure smooth IT operations within a collaborative team environment. Key Responsibilities Provide support for Windows-based desktops and mobile devices Image and deploy desktop systems Troubleshoot hardware and software issues for end users Deliver excellent customer service and technical assistance Collaborate with team members to resolve technical challenges Maintain documentation and follow IT support procedures Required Qualifications Bachelor’s degree or equivalent work experience Ability to work effectively in a team environment Strong customer service skills Excellent analytical, problem-solving, and communication skills (written and verbal) Preferred Qualifications Degree in Computer Science or related field 1–2 years of relevant IT support experience Knowledge of operating systems and databases Familiarity with: Microsoft Office Suite, Project, and Visio UNIX systems Oracle and SQL databases HL7 standards (including New HL7V) Understanding of Healthcare Information Systems Experience with programming languages such as Java, HTML, Visual Basic, C, C++, or Perl Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Keywords: Pride Health, New York , Desktop Support Specialist, IT / Software / Systems , New York City, New York