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Console Operation

Company: Zealogics
Location: New York
Posted on: May 17, 2018

Job Description:

We are looking for a technician type who can code in REXX and has experience in Automation from a implementation perspective as well as performing console ops duties - Monitor all batch flow processing and insure timely completion of endpoints/milestones. Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly. - Perform level 1 and level 2 support and resolution for all batch abends. - Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary. - Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools. - Document system monitoring gaps and interface with engineers to remediate gaps and improve monitoring messaging. - Recommend severity and urgency threshold changes in system monitoring software. - Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete. - Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods. - Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software and escalate to management based on severity thresholds. - Respond to all console messages and alerts requiring intervention and action. - Track and document all outages and incidents which adversely impact the environment. - Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes. - Candidate should have hands on experience using TWS, including an understanding of scheduling concepts.

Keywords: Zealogics, New York, Console Operation, IT / Software / Systems, New York, New York

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