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Senior Technical Construction Defect Claims Specialist

Company: Argo Group US
Location: New York
Posted on: July 13, 2018

Job Description:

Honor the Promise.

At Argo Group, that is what our US Claims team of approximately 200 employees does each and every day. When the unexpected happens, our Adjusters honor the promise of our insurance policy and do our part to get our insured back to business. With paramount integrity and technical excellence, our Claims team delivers superior financial results to all stakeholders of the claim. We hire the best people, so we can deliver the best result.

We are looking for an exceptional Senior Construction Defect Technical Claims Specialist to join our team and work in one of offices in Chicago (IL), Denver (CO), Irvine (CA), New York City (NY), Richmond (VA), or San Francisco (CA). So what's it like to work on the Argo Group US Team?Well, it's different, and, quite frankly, not for everyone. Unlike many TPAs and some other carriers, we do not treat our claims or our claims professionals as a commodity. The work we offer is challenging and diversified. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, so that our Adjusters and Managers have more opportunities to interact with our senior management team, especially when it comes to presenting case conferencing on large losses. Our entire claims team works in a collaborative nature to expeditiously handle claims. We offer a work environment that inspires innovation and is open to employee suggestions, even offering a reward for the best creative idea each quarter. We allow fully performing employees the flexibility to work from their home up to two days a week once they have been fully trained. While we work hard, a work/life balance is just as important so that our employees are fully focused while working.Sound like a team you would like to join?First you'll want to make sure you embody our core values as they are the key to our success:

  • We desire to excel
  • We are committed to our clients and to each other
  • We have the courage to do the right thing
  • We apply original thinkingSecond, you'll want to make sure the challenge sounds interesting to you. In this role you will:
    • Interact with our customers each and every day via email, telephone, and written correspondence.
    • Using your highly specialized knowledge in construction defect claims, adjudicate very complex claims reflecting the highest degree of technical complexity and coordination for our customers.What will you need to be successful here?
      • A minimum of ten years' experience adjudicating construction defect claims.
        • A relentless desire to continually update your skill level through continuing education and self-development (we're a bit fanatical about this, so you should be too). So you should already have a bachelor's degree. Having earned industry specific designations as well is helpful, but not required.
          • We work in a fast paced environment that is evolving constantly; so flexibility and the ability to thrive in change are important to be successful here. Oh, as is being resourceful on your own.
          • Natural curiosity is key.
          • With lots of tasks competing for your time, excellent time management and prioritization skills are important.
          • Being able to communicate with empathy is crucial.
          • Like the other Adjusters you will be working with, you'll need a good head on your shoulders to create innovative strategies to resolve claims to the best possible outcome.
          • An appreciation and passion for strong claim management.What will we provide to you?
            • An opportunity to be your best and work with talented and inventive professionals at a Company Forbes magazine named to its list of America's 50 Most Trustworthy Financial Companies for the last two years and that A.M. Best has rated an 'A' (Excellent) for 13 consecutive years.
            • An attractive Total Rewards package that includes:
              • Base pay and profit sharing.
              • Comprehensive benefits designed to protect and enhance your life and your dependents' lives by way of health and wellness plans, life insurance, a matching 401(k) Plan, generous PTO and an opportunity to become a shareholder at a 15% discount.
              • Argo Academy, a digital and instructor-led platform that helps us focus on continuous learning and which, by the way, got us named in Training magazine as one of the 2017 Training Top 125 Companies!
              • Opportunities to support your local community though various outreach programs or by matching your gift to charitable causes by 150%.
              • An Employee Referral program, that resulted in 30% of all new hires last year.Who are we?Argo Group, through its operating subsidiaries, offers high-quality Commercial Property and Casualty (P&C) insurance products and services tailored to the needs of businesses and public entities. At Argo Group, we leverage the success, discipline and expertise of our people and an understanding of our customers' needs to provide a diverse portfolio of products and services. This approach helps those we insure drive down their ultimate cost through prevention and aggressive claims handling. Simply stated, our products and services help keep businesses in business.Argo's success is directly linked to the intellect, commitment and enthusiasm of our team members. We take the time to hire high-potential individuals, and we invest substantially in their ideas and ambitions. Passion for excellence is the foundation for building a strong and profitable company. At Argo Group, we seek the industry's best talent and offer the optimal specialty insurance career opportunities to people who:
                • Strive to exceed expectations
                • Are guided by a deep sense of ethics
                • Focus on understanding our clients' needAnd now our legal disclosures, because, well, there are always legal disclosures.We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by federal, state and/or local laws.PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this positionTo all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by federal, state and/or local laws.Applicants: For the most convenient application experience, please use the "Apply with LinkedIn" button. If manually entering, only include your most recent or relevant job information needed for this role. For either method, please attach your most current resume. Additional job history may be obtained if selected for the interview process.

                  Keywords: Argo Group US, New York, Senior Technical Construction Defect Claims Specialist, IT / Software / Systems, New York, New York

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