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Autonomy IDOL Analyst at NYC, NY

Company: SoftNice Inc
Location: New York
Posted on: March 18, 2019

Job Description:

Job Title: Autonomy IDOL Analyst Duration: 3 -6 months (Extendable) Location: NYC, NY Interview: Phone and Skype Job description The Autonomy Technical Analyst will work within the Corporate Technology team in support of COMPANY's enterprise wide eDiscovery and Archiving applications. Team responsibilities include ensuring a stable and robust platform, developing roadmaps, expanding usage of Autonomy to new business areas. Key Responsibilities Provide Level I & II support for Autonomy applications Install, configure, support, and optimize Autonomy Consolidated Archive, IDOL, Supervisor and various eDiscovery applications. Incident logging and support requests Create and maintain technical documentation including design documents and operational runbooks. Assist in monitoring and tuning various Autonomy applications through project initiatives, enhancements and integration. Assist with technical projects working directly with other teams both inside and outside of the Autonomy framework. Engineer technical solutions based on client requests to ensure Guardian's quality of service and SLA requirements are met. Participate in team wide Change Management process as both implementer and verifier ensuring changes are completed efficiently and correctly. Perform upgrades, including recurring patches and major upgrades.

Keywords: SoftNice Inc, New York , Autonomy IDOL Analyst at NYC, NY, IT / Software / Systems , New York, New York

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