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IT Manager

Company: The Westin New York Grand Cent
Location: New York
Posted on: June 15, 2019

Job Description:

IT Manager Location: US-NY-New York# of Openings: 1Category: Information TechnologyPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewThe IT Services Manager is responsible for the proper functioning of systems at a portfolio of properties. This includes the installation and maintenance of the systems, as well as providing on-site and on-call support to each property's Associates.ResponsibilitiesEnsure acceptable performance in computing and network systemsAssist in setting the overall technical vision of the hotel Manage vendors to implement and support applicationsProvide end user support for desktop, laptops and network related problemsSetup computer software and hardware for new/existing staff, including user accountsMaintain complete and accurate software/hardware inventory, ensure software licensing compliance.Monitor server performance, disk space, error logs, and backups of critical systemsProvides on-call and after hours service and support for systems, desktops and networkManage telecom system and coordinate repairs and moves/adds/changes with telecom vendorsProvide Support to hotel guests for computer and telecom issues Qualifications2+ years work experience in technical capacity providing end user support and/or supporting & managing a networked computing environmentExperience in hospitality or gaming strongly preferredTechnical certifications a plus: MCSE, CCNA, CompTIA, A+, etc.Experience in Telecommunications/Networking design and implementationExcellent communication and customer service skills. Ability to interact with hotel guests as required. Good analytical and problem solving skills, effective strategic planning, and ability to multi-task.Self motivated and capable of working unsupervisedWorking knowledge of Windows Servers/Clients, Active Directory, MS OfficeExpert at Microsoft Excel, PowerPoint, and ProjectAbility to successfully handle many diverse projects simultaneouslyRequires ability to travel extensively BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Keywords: The Westin New York Grand Cent, New York , IT Manager, IT / Software / Systems , New York, New York

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