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Legal Operations Specialist

Company: BD Medical
Location: Franklin Lakes
Posted on: September 22, 2019

Job Description:

Job Description Summary ======================= Responsible for the day to day operation of the billing management system (Legal Tracker) and timely and accurate processing of invoices in compliance with the BD Law Group Billing Guidelines. Provide customer service to both in-house clients and outside vendors. Job Description =============== Responsibilities include providing direct support to attorneys and paralegals in the Global Law Group as a billing coordinator and liaison among multiple services and groups. * Responsible for the day to day operation of the billing management system, including training Global Law Group associates, onboarding vendors and maintaining Share Service Center and Global Law Group process and billing documentation. * Perform all billing related responsibilities including review and approval of invoices, timekeeper rate review, resolution of complex billing issues, electronic invoice processing, reporting and responding to various inquiries. * Research and follow up on outstanding payments, debits, checks and duplicate payments. * Independently manage high volume of emails and calls pertaining to legal billing. * Provide first level of customer service and technical support for questions regarding electronic billing. * Recommend best practices relating to Law Group Billing Guidelines (US and Ex-US), as needed. * Train attorneys and paralegals on electronic billing system and invoice review and processing. * Develop and maintain training materials/resources relating to the electronic billing system and related databases and train and instruct administrative staff on invoice review and processing, complex billing resolution, vendor creation and maintenance in vendor system, matter creation and SAP billing codes. * Coordinate with administrative staff manager to conduct informational seminars for Law Group administrative staff to ensure continuous compliance with the BD Law Group Billing Guidelines and the Company s payment and processing procedures. * Provide insight into how to effectively influence in-house clients and outside vendors. * Have strong knowledge and understanding of department policies and procedures as they relate to the job function. * Formulate and recommend e-billing process improvements and efficiencies to align with industry best practices. * Develop and distribute routine report requests for professionals and perform spend and budget data analysis, as appropriate. * May assist in preparing and reporting of reforecasts and preliminary outside counsel budgets. * Assist in the implementation of SAP and e-billing system requirement changes or updates in the US and Ex-US. Assist in preparation of related communication plan(s) and timeline(s). * Provide support to Legal Operations Manager on legal billing strategy and spend management. * Assist with audit requests and projects as needed. * Assist with the transition of legacy docketing questions/concerns * Maintain file system Primary Work Location ===================== USA NJ - Franklin Lakes Additional Locations ==================== Work Shift ==========

Keywords: BD Medical, New York , Legal Operations Specialist, Legal , Franklin Lakes, New York

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