NewYorkRecruiter Since 2001
the smart solution for New York jobs

Relationship Banker

Company: Santander
Location: Brooklyn
Posted on: December 5, 2019

Job Description:

Relationship Banker, 65th Street, Brooklyn Verrazano, NY-1905941DescriptionAs a member of Santanders retail banking division youll help serve Santanders retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santanders retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

The Relationship Banker plays a key role within our Retail division and is responsible for delivering personalized financial strategies to clientele through banking and borrowing needs, as well as investment services. The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients. This role will require a holistic delivery of outstanding service and sales solutions to meet clients financial needs and goals.


  • Attends and actively participates in weekly partnership meetings and joint calls with Branch partners.
  • Creates customized solutions for new and existing clients in order to help them achieve their financial goals
  • Engages customers in the lobby to assist, educate and train on how to conduct simple transactions through self-service technologies
  • Ensures customers/clients are connected to the appropriate partner to help them achieve their financial goals, ensuring all sales, service and specialized needs are met, and helping to drive overall revenue growth.
  • Increases profitability by sourcing new customers, prospecting via outbound calling, receiving referrals from centers-of-influence, lobby engagement, and via branch partners.
  • Uses Explore process to acquire and deepen existing relationships.
  • Proactively manages risk in every business, product and service transaction, leveraging available tools

    Qualifications


    • Bachelor's Degree; in business management, finance, or equivalent field or equivalent work experience
    • 3-5 years; Experience selling products and/or services in an incentive based environment.,
    • Six months of cash handling experience.
    • Series 6, 63, and Life and Health obtained within first 10 weeks of hire
    • Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to-face environment
    • Ability to display a credible, trustworthy, and professional image at all times
    • Ability to engage customers for long periods of time,
    • Ability to identify specific knowledge, skills, and abilities necessary for satisfactory execution of the positions primary duties & responsibilities
    • Ability to learn and understand technology to assist customers with self-service needs,
    • Ability to service and transition to appropriate business partners for execution
    • Ability to understand and implement process and/or regulatory requirements during all interactions with customers (examples: Anti-Money Laundering, appropriate disclosures.),
    • Actively use and leverage current technologies to better understand the technology solutions available to improve our customers financial lives
    • Client prospecting and development, customer retention and needs analysis skills,
    • Demonstrated successful sales experience in a salary plus incentive environment with individual sales goals,
    • Excellent consultative skills,
    • Excellent verbal communication and influence skills,
    • Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach,
    • Skilled at and/or aptitude for assessing customer/client needs, providing applicable solutions/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities to new and existing customers/clients,
    • Strong financial and business acumen.
    • Strong organizational and time management skills,
    • Thrive on engaging with customers; can begin a conversation, handle objections, demonstrate patience to teach and so forth
    • Minimal physical effort such as sitting, standing, and walking.
    • Adapts quickly to change and makes suggestions for increasing the effectiveness of change Appropriately shifts attention and refocuses on new goals as a result of changes in priorities or competing work demands, addresses customers requests, ensures concerns are recorded accurately and action is initiated appropriately
    • Makes extra effort to satisfy customers needs and meet commitments, assesses problem situations and initiates effective interventions that result in customer satisfaction
    • Takes time to develop and maintain relationships with customers,
    • Communicates the importance and benefits of risk management to counterparts
    • Displays natural skepticism and curiosity to question the status quo and uncover issues
    • Adheres to a good root cause analysis process,
    • Knows who to reach out to inside and outside of ones team to get work done
    • Takes action to enhance working relationships needed to achieve seamless work flow,
    • Organizes and prioritizes workload and tasks for oneself and team members
    • Actively plans ahead for routine and cyclical work,
    • Probes in-depth to understand the customers business needs
    • Explores and understands the customer's alternatives and decision criteria,
    • Understands rationale for change and adjusts schedules and tasks to make things work
    • Anticipates and plans for changes in work schedules and assignments,
    • Understands the relevant products and services and the markets in which they are sold and their risk return to the organization
    • Can identify and speak to major operational issues across the organization
    • In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule. In order to be eligible for this position you must have a valid US Social Security at the time of application


      At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
      Job:Relationship ManagementPrimary Location:New York-Brooklyn-6424 18th Avenue - 02102 - 65th Street - BranchOrganization:Consumer & Business Banking (1001)Schedule:Full-timeJob Posting:Nov 19, 2019, 7:32:00 PM

Keywords: Santander, New York , Relationship Banker, Other , Brooklyn, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lead Driver / Mover - $19 - $23/hr! (Yonkers)
Description: Description is an on-demand, physical storage and moving, technology company that is disrupting the 50B/year self-storage and moving industries. We are hiring Part-time Lead Drivers / Movers with positive (more...)
Company: Clutter
Location: White Plains
Posted on: 12/8/2019

Spa Supervisor - The Ritz-Carlton New York, Westchester - (19120605)
Description: Spa Supervisor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with (more...)
Company: Marriott International
Location: White Plains
Posted on: 12/8/2019

Shop & Deliver Groceries (Car Required)
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: White Plains
Posted on: 12/8/2019


PSEGLI Operations Spv
Description: PSEGLI Operations Spv Apply now Date: Nov 27, 2019 Location: Hicksville, NY, US Company: PSEG Requisition ID: 56381 Job Function/Category: Transmission and Distribution Employment (more...)
Company: PSEG
Location: Hicksville
Posted on: 12/8/2019

Get paid to shop. Hit milestones along the way
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Levittown
Posted on: 12/8/2019

Supermarket Delivery (Car Required)
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: White Plains
Posted on: 12/8/2019

CDL A School Bus Drivers Needed
Description: Come Work For Huntington Coach Today Now Hiring School Bus and Van Drivers BEST PAY PACKAGE IN THE INDUSTRY
Company: Huntington Coach
Location: Levittown
Posted on: 12/8/2019

School Bus/Van Drivers Needed - Apply Today
Description: Come Work For Huntington Coach Today Now Hiring School Bus and Van Drivers BEST PAY PACKAGE IN THE INDUSTRY
Company: Huntington Coach
Location: Levittown
Posted on: 12/8/2019

Take Out
Description: Job Description br Guests want our great food to go, and you are the key ingredient to make sure the culinary creations they ordered are in the bag We're looking for team members who have an Of Service (more...)
Company: P.F. Chang's China Bistro
Location: White Plains
Posted on: 12/8/2019

Ballet Teacher!
Description: Looking for a fun and passionate ballet teacher that wants to work with elementary school aged children. The
Company: The Studio School of Dance
Location: White Plains
Posted on: 12/8/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds