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Staff Associate

Company: Child Mind Institute
Location: New York
Posted on: January 18, 2020

Job Description:

The Child Mind Institute is seeking a highly skilled and dependable individual to join our team as a Staff Associate for our clinical program. The Staff Associate is responsible for supporting a team of clinicians, as well as the administrative functioning, development, and maintenance of the clinical program. The Staff Associate serves as a liaison between our clinicians and their patients and families. Reporting to the Senior Staff Associate, this is a non-exempt, full-time position located at our NYC headquarters. The Child Mind Institute is proud to be named a Great Place to Work-Certified Opens in New Window company Our competitive compensation and benefits include medical insurance, 401(k) with match, flexible work schedules, paid parental leave, dependent care and discounted tickets and entertainment perks program. Responsibilities: Provide administrative support to our clinical team Approach all new patients for consent to participate in Child Mind Institute's research initiatives Manage clinicians' calendars, ensuring efficiency of clinician time, and schedule appointments in the electronic medical record (EMR) system Facilitate the flow of phone and email communication between clinicians and their patients and families Act as the point person for patients and their families, and support them throughout the treatment experience Collect initial patient information, perform intakes and coordinate evaluations with the appropriate clinician For psychiatrists, coordinate all patient prescription transactions, interfacing with pharmacies and insurance companies to ensure prescriptions are filled and patients are reimbursed Manage high priorities and multi-task in a fast-paced work environment Resolve urgent, sensitive, and confidential issues with discretion and integrity, and strictly protect personal health information Assist with training of new support staff and provide team coverage when necessary Other duties as assigned Qualifications: Bachelor's Degree and 1-2 years of relevant work experience Strong interpersonal, communication, and customer service skills Excellent judgment and creative problem-solving skills, including conflict resolution Ability to appropriately handle sensitive information with discretion Professional demeanor and attitude; ability to interface with families as well as senior leadership, clinicians, and staff Self-starter and team player able to establish and maintain effective working relationships Thorough, accurate, and conscientious about assignments Positive attitude, energetic, and interested in working in health care Prior experience in an administrative role preferred Passion for the Child Mind Institute's mission Please upload your resume and cover letter during the application process. The Child Mind Institute is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation. YourMembership. Keywords: Psychiatrist, Location: New York, NY - 10001

Keywords: Child Mind Institute, New York , Staff Associate, Other , New York, New York

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