Chief of Staff

Company: American Express
Location: New York
Posted on: January 17, 2020

Job Description:

There's a difference between having a job and making a difference. Company has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of Company. Don't make a difference without it. Don't live life without it. The Manager Assistant role will be part of an exciting Technology team working to accelerate and drive Digital Acquisition. This individual will be the Chief of Staff for the Vice President that leads Technology for Digital Acquisition and Loyalty. The incumbent will see and influence how strategic decisions are made in our organization, prepare presentations to communicate our strategy and vision, provide recommendations for areas of improvement, develop a communications strategy for the organization, drive culture and innovation, and manage key activities to support the team day to day. - Provide planning and coordination support, including project management, analytical support, and support of strategic initiatives as required, including monitoring progress against key priorities. - Assist in the day-to-day management of business planning and operational processes including scorecards. - Lead the development and execution of internal communications and logistics for key events, business updates and other deliverables, including accountability for organizing staff meetings, town halls, and offsites. - Support the organization in preparing strategic business reviews/presentations to senior Blue Box stakeholders such as Business Unit Reviews, Top Project Deep Dives, and Performance Reviews. - Create impactful presentations by identifying, gathering, synthesizing and assessing a variety of data. - Proactively develop strong network and working relationships with various constituents across the company in order to accomplish tasks on behalf of the team. This includes working closely with the EA network within the department as well as the MA / DA community of the Technology Leadership Team. - Identify opportunities within the team and create plans to enhance communication, education, and other areas to increase team productivity. - Play an active leadership role in the team's Colleague Engagement Strategy. - Help the team achieve compliance goals by coordinating and tracking related activities. - Balance the management of day-to-day business priorities along with long term strategic deliverables. - Liaise with various internal partners including Human Resources, Finance, Technology, etc. Qualifications - Highly motivated self-starter who can lead and deliver in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail. - Highly organized, culturally aware, and a strong communicator who can effectively multi-task and prioritize as needs evolve. - 3+ years' experience working as part of an executive office team, managing day to day VP level priorities, as well as financial planning and budgeting experience; B60+ experience preferred. - 5+ years' experience developing executive presentations & documents, etc., with advanced level skills with Microsoft Office and similar products. - Proven ability to navigate effectively and across Company - Deep knowledge of Amex Technology organization systems, processes, and organizational structure. - Able to produce innovative, creative, and impactful presentations for all levels of leadership - Excellent written and verbal communication skills, including executive presence, with experience translating complex information and requirements into clear and actionable tasks - Innovative and collaborative approach to problem solving and overcoming barriers - Insight and courage to challenge the status quo - Demonstrated relationship management skills with proven ability to influence without authority across departmental and geographic boundaries - Strong sense of integrity and ability to deal with issues and subject matter that requires considerable sensitivity, judgement, and discretion - Headquarters based position (NYC)

Keywords: American Express, New York , Chief of Staff, Other , New York, New York