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Creole Customer Service (Bilingual)

Company: Aerotek
Location: New York
Posted on: January 17, 2020

Job Description:

MUST HAVES Fluency in reading and speaking the assigned language English Any type of customer service experience Open to shifts between 7am-2am including weekends. The more availability they have the more likely they will get an offer Languages needed Creole/Haitian Cantonese/Mandarin (Chinese) Korean Arabic Polish French Portuguese Japanese Korean Tagalog Russian Vietnamese The Associate Specialist role involves using scripted responses to answer questions from the public, entering information required to process fulfillment requests forms, and collecting and entering data into an Internet Self Response (ISR) instrument. The information will be entered into screens on an application via computer. Follow defined program information, processes, and procedures. Handle inbound and outbound contacts in a courteous, timely, and professional manner. Adhere to approved scripts in conducting interviews and completing forms. Use frequently asked questions (FAQs) and help text to look up and provide information to inquiries. Enter data into desktop application to accurately capture all responses. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodationaerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, New York , Creole Customer Service (Bilingual), Other , New York, New York

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