Store Greeter (Bilingual-Mandarin/Spanish)
Company: SPECTRUM
Location: Roosevelt
Posted on: January 16, 2021
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Job Description:
JOB SUMMARYThe Spectrum Store Greeter will actively and
consistently support all efforts to enhance the customer experience
within the Spectrum Retail Store environment by being the first
point of contact for customers, providing a welcoming presence as
customers enter the premises and displaying a positive attitude.
MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITIONResponsible for
providing prompt and courteous customer service within the Spectrum
Retail Store, while supporting other Store employees and Management
Greet all customers in a friendly, professional and timely manner
to ensure every customer feels welcomed and appreciated Manage
customer traffic to afford customers the opportunity to browse the
store without losing their service position Direct customers to
Spectrum Retail Store Associatesand Specialists as availability and
needs dictate Promote all Charter products and services with each
customer interaction. Educate and engage customers through product
demonstrations as appropriate and respond to customer questions as
needed Provide support to Store Associates with sales related
administrative duties, including assisting with inventory counts,
maintaining store appearance and work stations Consistently
demonstrate adherence to all Company and Store policies and
procedures, while maintaining the confidentiality of customer and
business data at all times Actively engage in training programs and
demonstrate associated skills and competencies Perform other duties
as may be requested by management REQUIRED QUALIFICATIONSAbility to
read, write and speak the English language to communicate with
other employees and customers in a clear, straight-forward, and
professional mannerDetail oriented and a good problem solverPossess
a self-motivated, competitive spirit and desire to provide a good
sales and customer service experiencePositive and professional
demeanorFlexibility to work in other locations as the needs of the
business dictateBasic math skillsKnowledge and ability to use
computer and software applicationsAbility to multi-task in a
fast-paced team environment PREFERRED QUALIFICATIONSCurrent
knowledge of latest technology and
devicesBilingual-Mandarin/Spanish Preferred EducationHigh School
Diploma or equivalent required Related Work Experience1+ yr.: Sales
experience3+ yrs.: Customer Service experience WORKING
CONDITIONSRetail environmentExposure to moderate noise levelWork
scheduled shift hours and overtime as neededAbility to handle a
physically demanding job, often times lifting up to 35 lbs.Ability
to stand for prolonged periods of timeRequired to wear a uniform
For more information on Spectrum?s benefits, please click here.
Keywords: SPECTRUM, New York , Store Greeter (Bilingual-Mandarin/Spanish), Other , Roosevelt, New York
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