UX Chapter Lead (27707)
Company: Fitch Ratings
Location: New York
Posted on: February 25, 2021
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Job Description:
Career Opportunities: UX Chapter Lead (27707) Requisition
ID--27707-----Posted--15/12/2020-----Fitch Ratings New
York-----Fitch Ratings Inc.-----Permanent----- Job Posting Country
(1) -----Information Technology-----New York
At Fitch, we strive to build products that are intuitive, enable
clients to quickly find and use data and become a critical part of
day-to-day workflows. We are seeking a User Experience Chapter Lead
who can transform our product development processes and resulting
products. S/he will be focused on:
--- Putting users at the center of all our designs
--- Developing UX culture and UX talent
--- Developing processes to validate, measure and provide user
feedback for continuous product improvements
--- Working in an Agile environment
This role is a strategic hire for Fitch. S/he will build a UX
discipline and culture across multiple product development teams.
S/he will ensure that UX is a critical element of all our projects.
S/he will establish standards and common end-user personas to guide
our designs.
The scope of this position covers the user experience for Fitch's
public facing products and all internal systems.
The UX Chapter Lead will manage a team of UX/UI staff who are
shared across multiple agile squads. The Chapter Lead and the UX/UI
team will partner closely with Tribe Leads, Product Owners,
internal subject matter experts and clients (existing and
prospects) to deliver outstanding user experiences. S/he will
participate in the full product development lifecycle from initial
product ideation and business case development through
implementation and ongoing enhancements.
We expect that this manager has deep experience with the
institutional capital markets and financial services sectors and
the products that serve those business customers. S/he needs
to:
--- Understand our core products and information architecture
--- Conduct interviews with clients and internal subject matter
experts
--- Guide the develop of a compelling UX - the finding,
presentation and utility of complex financial data--
Fitch has recently started a broad adoption of our Agile
development methodology. The UX Chapter Lead will play a critical
role in this transformation, ensuring that user centered design
principles are fully embedded in our new ways of working.
Specific Responsibilities for the UX Chapter Lead
Strategic: Define an overall UX strategy & vision
--- Establish a base-line assessment of current UX development
processes and the state of existing products
--- Chart out a UX strategy and a practical migration plan - a
transformation of our UX development processes and products--
--- Be our UX evangelist
Tactical: Build UX our capabilities
--- Coach the existing team
--- Build a community of strong UX and UI design staff &
consultants
--- Define processes, tools, best practices and internal skills to
test user experience and collect feedback
--- Establish UX success metrics #LI-HB1 At Fitch, we have an open
culture where employees are able to exchange ideas and
perspectives, throughout the organization, irrespective of their
seniority. Your voice will be heard allowing you to have a real
impact. We embrace diversity and appreciate authenticity, employees
work in an environment where they can be their true selves. Our
inclusive and progressive approach helps us to keep a balanced
perspective. With our expertise, we are not only creating data and
information, but also producing timely insights from every angle to
influence decision making in this ever changing and highly
competitive market. We have a relentless hunger to innovate and
unlock the power of human insights and to drive value for our
customers. There has never been a better time to make an impact and
we invite you to join us on this journey. Fitch Group is a global
leader in financial information services with operations in more
than 30 countries. Wholly owned by the Hearst Corporation, we are
comprised of three main businesses: Fitch Ratings - Fitch Solutions
- Fitch Learning. Fitch is committed to providing global securities
markets with objective, timely, independent and forward-looking
credit opinions. To protect Fitch's credibility and reputation, our
employees must take every precaution to avoid conflicts of
interests or any appearance of a conflict of interest. Should you
be successful in the recruitment process at Fitch Ratings you will
be asked to declare any securities holdings and other potential
conflicts prior to commencing employment. If you, or your immediate
family, have any holdings that may conflict with your work
responsibilities, you may be asked to divest yourself of them
before beginning work. Fitch is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, protected veteran status, sexual orientation, gender
expression, gender identity or any other characteristic protected
by law.
Keywords: Fitch Ratings, New York , UX Chapter Lead (27707), Other , New York, New York
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