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DocuSign App Support Administrator

Company: Signature Bank
Location: New York
Posted on: February 25, 2021

Job Description:

In this position, you will responsible for coordinating the support for and configuration of the documentation management system (DocuSign). Provides support to end users in the department. You will assist--in prioritizing functional requirements for system automation and manage--any scheduled reporting, migration of account. Primary responsibilities include:--

  • Manage DocuSign account; interact with Vendor and establish all internal utilization level settings
  • Provide--training and technical assistance to in-house departmental users to help ensure smooth workflow and develop employee skills
  • Prepare--user notes and other custom documentation regarding system utilization
  • Troubleshoot--departmental application system problems and assists in resolving these problems under the technical direction from Vendor and/or IT
  • Coordinate--applications access privileges--for departmental staff; add/remove--users from account as necessary; manage--permission profiles to meet business requirements
  • Manage--and facilitate--escalations to DocuSign enterprise support
  • Generate--ad-hoc reports as necessary using DocuSign web application. Qualifications:
    • Minimum of 1 year of experience in a similar role
    • High School diploma or equivalent required
    • High level of professionalism with strong written and verbal communication skills
    • Pro-active and organized with strong attention to detail
    • Able to work in a team and independently
    • Highly motivated self-starter who has the ability to work independently as well as be a team player, attentive, good time management, patient Employee Benefits:
      • Competitive--BONUS program
      • Excellent health benefits with award winning wellness program
      • Tuition and gym reimbursement
      • 401K with company match
      • Pet Insurance Join a winning team! Signature Bank has appeared on Forbes'--Best Banks in America list for the tenth--consecutive year in 2020. Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. In 2018, the Bank expanded its footprint on the West Coast with the opening of its first full-service private client banking office in San Francisco. The Bank's growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services. If interested, please submit your resume online. This is the fastest and most reliable way to be considered for any of our positions. Incomplete applications or those missing required information will not be considered. * Signature Employees - Do NOT--use this site. Please apply--via the Workday login page--or contact Human Resources - Staffing--if you have questions. Returning Applicants If you are a Returning Applicant and you are interested in this position, please log in by entering your Email and Password. Next click--"Add to My Jobs".

Keywords: Signature Bank, New York , DocuSign App Support Administrator, Other , New York, New York

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