Lead Experience Designer

Company: Verizon Communications
Location: New York
Posted on: February 25, 2021

Job Description:

Lead Experience Designer in New York, New York, United States - Jobs/Careers - Verizon Learn more about Verizon's response to COVID-19 Skip to main content

• About
• Search Careers
• New York, NY
• Full-Time Marketing
• Lead Experience Designer Lead Experience Designer

• New York, NY, United States
• Full-Time Marketing
• Job # 556758
• Date posted - 2021-02-09 Share this Job When you join Verizon Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We're a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.What you'll be doing... The Verizon CX Team is a new internal group tasked with evolving the Verizon customer experience across all channels and touch points through the design and implementation of innovative products and services that customers love. The team is assembling the brightest designers, design strategists, researchers, and product managers to collaborate within teams shaping the future of the customer experience. You are a model design practitioner who facilitates and delivers sound design solutions through collaboration with team and partners. You excel, model, or teach at least one of the core disciplines and reliably perform in others. You are accountable for the growth of yourself and the other designers on your team. Other designers look to you as an example. You produce sound, effective design solutions, and draw connections between projects and the organization's broader strategies. You collaborate with your team to come up with ideas and make things, but also guide them to make the right decisions for the user and business. You continue to mentor designers in your areas of expertise on your projects and help designers make connections between core disciplines. You support the team, are sensitive to their goals and challenges, and deliver real-time feedback. You facilitate collaboration with product, tech, and business partners on your projects. Outside of your projects, you externalize your skills and knowledge to colleagues.
  • Generate multiple credible design solutions.
  • Engage in divergent/convergent group work.
  • Judge solution quality and context appropriateness.
  • Guide a range of exploration.
  • Provide directional input.
  • Identify design problems and opportunities within brief/context.
  • Design within an established set of rules (patterns, guidelines, constraints, principles, etc.)
  • Articulate user, business, or technical reasoning for design decision.
  • Maintain organized working files and project directories.
  • Explore, refine, and document solution thoroughly.
  • Maintain fluency in shared tools and software.
  • Objectively evaluate and refine concepts based on learning from prototypes.
  • Target appropriate methods and fidelity based on learning objectives.
  • Create prototypes to: Better understand the problem or requirements. Communicate and create consensus around designs. Better demonstrate design intent or feasibility. What we're looking for... You'll need to have:
    • Bachelor's degree or four or more years of work experience.
    • Six or more years of relevant work experience.
    • Experience designing technical/business web applications. Even better if you have:
      • A degree in design or related field of study.
      • A portfolio of UX design work from pencil and whiteboard, to wireframes and prototypes (blog, Dribbble, Github, etc).
      • Ability to digest and translate complex technical requirements into intuitive experiences.
      • Portfolio examples of enterprise applications. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more. Share this Job BACK TO SEARCH RESULTS Moving the world forward togetherOur credo is at the core of the
        V team culture. Perks that work for youView our benefits Learn moreExplore more about Marketing jobs Your Careers AccountCreate / update your career account Related Careers Marketing Jobs in New York, NY Senior Experience Designer II - New York, NY, United States Senior Experience Designer II - New York, NY, United States Senior Manager of Experience Design - Digital Learn B2B - New York, NY, United States Manager, GTM Strategy - New York, NY, United States Senior Product Manager - New York, NY, United States Channel Manager - New York, NY, United States Senior Experience Designer III - New York, NY, United States Senior Manager of Experience Design - Digital Shop B2B - New York, NY, United States Head of Social Creative - New York, NY, United States Show all... Services & Solutions
        • Home Services
        • Mobile Plans
        • Small and Medium Business
        • Enterprise Solutions
        • Verizon Connect
        • Public Sector
        • Partner Solutions Support
          • Mobile Online Support
          • Home Online Support
          • Contact Customer Support
          • Sign in to your Account
          • Store Locator Network Technologies
            • 4G LTE
            • 5G
            • Fiber Optics
            • Multi Edge Compute (MEC) Innovation
              • 5G Labs
              • 5G First Responder Lab
              • New Business Incubation
              • Verizon Ventures
              • Thingspace
              • 5G Future Forum
              • "The Network" Thought Leadership Ad and Content Platforms
                • Verizon Digital Media Services
                • Verizon Media Advertising Solutions
                • Verizon Media Platform Solutions
                • Yahoo
                • Techcrunch
                • Engadget
                • RYOT
                • Aol.
                • Build
                • Makers
                • Autoblog
                • In the know Follow Careers Follow Verizon News Follow Inside Verizon Follow Customer Support
                  • --2021 Verizon
                  • Privacy Policy
                  • Do Not Sell My Personal Information
                  • Terms & Conditions
                  • Accessibility
                  • Open Internet
                  • Important Consumer Information
                  • About Our Ads
                  • Site Map

Keywords: Verizon Communications, New York , Lead Experience Designer, Other , New York, New York