Operations Supervisor
Company: CVS Health
Location: Inwood
Posted on: April 10, 2021
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Job Description:
Job Description An Operations Supervisor is a key leader
supporting the CVS Store Management team in planning and driving
store execution and performance while building consumer loyalty to
CVS/pharmacy through a focus on excellent customer service. When
there is no manager onsite, the Operations Supervisor leads the
store and supervisory staff, ensures that store operations run
smoothly, and is responsible for ensuring the completion of all
opening and closing procedures. Essential Functions: --- Management
Work effectively with store management and store crews Supervise
the stores crew through assigning, directing and following up of
all activities Effectively communicate information both to and from
store management and crews --- Customer Service Assist customers
with their questions, problems and complaints Promote CVS customer
service culture. (Greet, offer help, and thank) Handle all customer
relations issues in accordance with company policy and promote a
positive shopping experience for all CVS customers Provide
colleagues personalized customer service feedback and coaching
(E.g., myImpact coaching; myCustomer feedback; personal
observations) Maintain customer/patient confidentiality ---
Merchandise/Presentation Price merchandise Stock shelves Support
the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise Support the planning, execute
the display and maintenance of off-shelf merchandise Required
Qualifications --- Deductive reasoning ability, analytical skills
and computer skills.--- Advanced communication skills, supervision,
and influencing skills--- Ability to work a full-time flexible
schedule, including some early morning, overnight and weekend
shifts, to work overtime as needed, and to respond to urgent issues
at the store when they arise Preferred Qualifications ---
Experience as a retail supervisor Education --- High school diploma
or equivalent preferred Business Overview At CVS Health, we are
joined in a common purpose: helping people on their path to better
health. We are working to transform health care through innovations
that make quality care more accessible, easier to use, less
expensive and patient-focused. Working together and organizing
around the individual, we are pioneering a new approach to total
health that puts people at the heart. We strive to promote and
sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an equal opportunity and affirmative action employer.
We do not discriminate in recruiting, hiring or promotion based on
race, ethnicity, sex/gender, sexual orientation, gender identity or
expression, age, disability or protected veteran status or on any
other basis or characteristic prohibited by applicable federal,
state, or local law. We proudly support and encourage people with
military experience (active, veterans, reservists and National
Guard) as well as military spouses to apply for CVS Health job
opportunities.
Keywords: CVS Health, New York , Operations Supervisor, Other , Inwood, New York
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