User Experience Researcher

Company: Summit Staffing Partners
Location: New York
Posted on: April 11, 2021

Job Description:

Our client, an amazing NYC based premiere non profit organization based out of New York City in the education technology space is seeking a team oriented UX Researcher who will be responsible for uncovering customer insights and provide recommendations while collaborating on a regular basis with product and UX leads to understand needs behind the product / project goals. The UX researcher will execute and deliver solutions (research findings, design concepts, content) that follow best practices and fulfill design requirements.
The position is a contract / consulting role and is 100% remote / work from home.
Job Description
We are looking for an experienced UX researcher to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive, accessible, and seamless.
Responsibilities
- Conduct primary and secondary user research while conduct and evaluate quantitative and qualitative research.- Perform market and ethnographic research.- Work closely with cross-functional teams to identify and evaluate research topics.- Plan and implement user research strategies, sessions and methodologies.- Advocate research findings to diverse audiences through written and oral presentations.- Mentor and coach junior UX researchers on the team.- Perform usability studies with consumers.- Lead the research function by asking questions, gathering data and analyzing data.- Use a diverse set of UX research tools and software, such as Figma.
Requirements
- Five or more years of UX research experience- Bachelor's or MS in a human behavior related field (or equivalent and demonstrable work experience)- Ability to quickly and effectively share research results- Ability to perform all research-related tasks including research, planning, evaluating, and iteration- Ability to formulate specific, answerable, and practical questions- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions- Experience with remote testing tools- A strong desire for creative problem-solving with a positive attitude- Excellent time-management skills

Keywords: Summit Staffing Partners, New York , User Experience Researcher, Other , New York, New York