Regional Lead, Events
Company: FIRST Global Events Agency
Location: New York
Posted on: April 11, 2021
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Job Description:
FIRST is a leading global events agency with teams in New York,
Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the
world's most recognized companies trust us to develop strategies,
and design, plan and produce engaging events. FIRST clients span
many industries including financial services, aerospace,
technology, consumer electronics, medical and healthcare,
automotive, media and the non-profit sector. We are on Event
Marketer's "Top 100 Event Agencies" and "Best Places to Work in
Events" lists. We've also been recognized by Crain's New York
Business as one of the Top 100 "Best Places to Work in NYC".
Regional Lea d, Events will represent the FIRST brand as an
implanted team member for a well-known technology company. The
ideal candidate has a strong event background with experience in
technical production, brand content and communication. in the event
industry and is ready to assume a senior management role within an
organization. This role will lead the event studio space and
technical production elements for high-profile events, as well as
directly manage the team to ensure delivery of high quality events
and seamless overall brand experience to all attendees, press, and
partners. Regional Lead will manage Team Leads who oversee a team
of 20+ employees and will report into the Global Account Director.
Location may be based in NYC or LA. RESPONSIBILITIES :
Leadership/Regional Management--- Lead on all aspects of service
delivery across the region which includes developing processes,
maintaining client relationships, and driving innovations and
efficiencies--- Identify new and alternative ways of approaching
FIRST's event management, creative strategy and technical
production offering to clients--- Work with the internal team and
client to drive implementation and ongoing improvement of Standard
Operating Procedures (SOPs)--- Ensure that the team is trained on
and adheres to standard operating procedures and compliance
processes--- Liaise across different levels with the FIRST team,
the client's organization, and third-party vendors--- Assist with
the supplier and freelance management, by engaging in evaluation
and vetting processes, supporting master service level agreements
negotiations and onboarding of new suppliers--- Lead by example and
display the company's core values (Ambition. Creativity.
Excellence. Integrity. Teamwork.)--- Monitor and ensure team
achieves 95%+ of SLA's on all events--- Encourage and motivate the
team to constantly enhance their knowledge of best practices, new
suppliers, services, and venues and to be proactive with ideas and
creative solutions--- Oversee the Studio Leads who manage the
team's scheduling and workload, ensuring day-to-day understanding
of capacity/pressure points and assisting/offering guidance on
studio management where required--- Partner with FIRST People &
Culture team on various company initiatives, recruiting, and
employee relations matters Technical Production Oversight---
Oversee service which includes event management and technical
production of high-profile, technically complex events (digital and
hybrid)- This role will lead and oversee a team of event managers,
producers, and technicians with a strong client-centric approach---
Manage client expectations on production and service issues as well
as help identifying and optimizing potential gaps in organizational
processes or procedures--- Provide technical solutions and support
to the wider team and assist in the hands-on delivery of events and
sourcing ad hoc scalable resources--- Provide input/feedback on
opportunities, issues, and challenges within the organization, as
studio management is developed outline opportunities for off-site
pop up event support--- Deliver final labor cost and technical
spends in pre and post-production with budgets to be defined within
discovery phase--- Maintain comprehensive event files and keep
precise records for the client QUALIFICATIONS:--- 8+ years'
professional experience within the technical event
production/broadcast industry/Live event industry--- 3 - 5+ years'
experience leading technical production teams- Strong people
management skills with the ability to lead by example is
essential--- Bachelor's Degree required--- Expert/in-depth
understanding of the latest Audio/Visual technology and
advancements including lighting, audio/video, rigging and power (or
connect in with SMEs as needed); significant knowledge of technical
event production/broadcast environment--- High level of proficiency
in the technical delivery of high-quality events--- Video output
experience with expert technical understanding of systems---
Extensive experience operating event production systems,
specifically in studio management and broadcast environment---
Excellent communication and customer service skills--- Ability to
prioritize while adhering to critical project timelines in a
fast-paced environment--- Experience managing day-to-day changes at
every level of detail--- Willingness to travel within the Americas
as needed--- Familiarity with safety training regulations and
certification needs--- Ability to manage many projects at once in
various locations and varying levels of production--- Excellent
supplier/vendor knowledge, contract negotiation skills and
knowledge of market pricing ADMINISTRATION & GENERAL:--- Assume
responsibility for own environment, ensuring adherence to health
and safety policies while having clean smart surroundings--- Work
intelligently and ensure that team management is aware of problems
or issues which negatively affect productivity--- Build excellent
relations with the team, clients, vendors, and key venues through
positive communications--- Ensure knowledge is shared within the
team to enable them to work smarter--- Work on ad hoc requests as
required, typically during quiet times
Keywords: FIRST Global Events Agency, New York , Regional Lead, Events, Other , New York, New York
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