NewYorkRecruiter Since 2001
the smart solution for New York jobs

Partner Success Principal

Company: Via
Location: New York
Posted on: April 10, 2021

Job Description:

As Partner Success Principal, you are the face of Via to our partners and the voice of our partners within our organization. In this dynamic and multi-faceted role, you are responsible for building genuine and durable customer relationships and for converting those relationships into opportunities for long-term revenue growth. You will serve as our partners' trusted advisor, providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners within ViaVan, championing new products and capabilities to facilitate the expansion of each partner's service size and scope. Data-driven and operationally savvy, Partner Success Principals are motivated above all by opportunities to build, maintain, and expand customer relationships, relentlessly seeking to leverage operational success into long-term partner retention and revenue growth.

What You'll Do

  • Develop a vision and strategy for each partner you manage by assessing each partner's strengths and weaknesses, and assist partners in setting and achieving ambitious goals.
  • Build deep and trusting long-term partner relationships: Identify partner pain points, as well as opportunities for service growth and revenue generation.
  • Become an expert on the Via platform: Leveraging deep product knowledge, innovatively resolve partners' pain points and identify opportunities for future product development.
  • Analyze daily, weekly, and long-term service performance data, providing partners with actionable recommendations to improve their service's quality, efficiency, and growth.
  • Leverage Via's deep and cross-functional team of experts in service optimization, algorithms, product, pricing, marketing, and rider and driver growth to produce data-rich analyses of each partner's service and action-oriented recommendations for improvement.
  • Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership.

    Who You Are
    • You have 6+ years of relevant work experience, including several years' experience directly advising and persuading, and negotiating with customers at all levels of seniority
    • Demonstrated record of building and fostering durable business relationships; you remain calm and collected when facing crisis or criticism, and celebrate customers' successes with them
    • Quantitatively-inclined and data savvy, you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
    • Enjoy travel, embrace change, and are excited by the dynamic and mobile nature of this position
    • Have a Bachelor's Degree (graduate study a plus) and a record of academic achievement

      We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

      With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

      We're committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.

      Ready to join the ride?

      Via is an equal opportunity employer.

Keywords: Via, New York , Partner Success Principal, Other , New York, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Household Goods Mover Owner Operator Truck Driver Jobs (Ridge)
Description: CDL-A OTR REGIONALOWNER OPERATORTRUCK DRIVER JOBS SOME SEE DRIVERS,WE SEE HEROES. Whether it s regional or OTR Owner Operator truck driver job opportunities that you re on the hunt for, United has a (more...)
Company: United Van Lines
Location: Ridge
Posted on: 04/21/2021

Public Health Representative II
Description: Minimum Qualifications A Bachelor's degree in a related field and one year of experience providing direct patient/client services in a health, human service or community-based organization, or institutional (more...)
Company: Health Research, Inc.
Location: Hauppauge
Posted on: 04/21/2021

Sales Professional - Computer, Hardware, Software, and Cloud Data Center Sales
Description: GHA Technologies, Inc. has become the 1 mission critical supplier in America and is now ranked 69 on the 2018 CRN Solution Provider 500 and 15 2018 CRN Fast Growth 150 List. Microsoft has named GHA (more...)
Company: GHA Technologies
Location: Holbrook
Posted on: 04/21/2021


Urgently Hiring CDL-A Truck Drivers for All Accounts, Fastest Apply!
Description: Experienced Truck Drivers Needed - Multiple Options br Immediately Hiring Class-A CDL Truck Drivers br for All Our Accounts br br With over 570 open positions, we have many great truck driving (more...)
Company: C.R. England
Location: Bayport
Posted on: 04/21/2021

Pediatrician (Physician #)
Description: ProHEALTH is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With (more...)
Company: MEDPATH PARTNERS, LLC
Location: Miller Place
Posted on: 04/21/2021

Line Cook - Part Time
Description: Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: Centereach
Posted on: 04/21/2021

Vactor Operator (CDL A or B) tank endorsement
Description: We are looking to add the following to our team: CDL
Company: Environmental Angels
Location: Hauppauge
Posted on: 04/21/2021

Digital Marketing Specialist
Description: DescriptionPosition Summary:The Digital Marketing Specialist will be responsible for planning, executing, and analyzing the digital media campaigns for multiple brands across the CPC portfolio. The Digital (more...)
Company: Contract Pharmacal Corp
Location: Hauppauge
Posted on: 04/21/2021

HIRING: Flatbed Drivers - Local, Regional & OTR Positions Available
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Shirley
Posted on: 04/21/2021

QA Floor Inspector - 1st shift
Description: Company DescriptionButterfly Network's mission is to democratize healthcare by enabling universal access to superior medical imaging. We reinvented ultrasound technology by creating the world's first (more...)
Company: The Bountiful Company
Location: Holbrook
Posted on: 04/21/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds