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Client Care Coordinator

Company: Summit At Florham Park LLC
Location: Florham Park
Posted on: April 10, 2021

Job Description:

General Purpose of the Position: The Client Care Coordinator is responsible for the coordination of admissions and case management services within a substance abuse facility that provides Partial Hospitalization, Intensive Outpatient and Outpatient Services. The Client Care Coordinator completes assessments, insurance and FMLA documents and provides discharge and aftercare planning services. The Client Care Coordinator communicates with law enforcement and probation, employers and government agencies on behalf of the client and builds relationships with community partners to provide clients with referral and linkage to community resources. The Client Care Coordinator acts as a liaison between the multidisciplinary team and other departments, families and other outside agencies to advocate for the client and remove barriers to care. The Client Care Coordinator also holds office administrative duties. This position is for the afternoon and night shifts; occasional mornings. Responsibilities: Coordinates admissions and case management servicesProvides orientation services to acclimate client to milieuPerforms behavioral interviews toward the completion of the Admissions and Case Management AssessmentsProvides discharge and after care services with guidance from the clinical teamAssist staff in coordinating all admissions and dischargesCreation of Client Charts in the EMRProvides assistance with filing for disability, food stamps, FMLA and other servicesCommunicates with attorney's, probation and parole officers, employers and other entitiesAssists with ACA (Against Clinical Advice) blocking and client managementLiaises with the on-site multi-disciplinary team, as well as the Utilization Review Team, Business Development and other departmentsParticipates in case staffing's and reports concernsAttends staff meetings and weekly department meetings as pertinent to job function and responsibilities.Is responsible for answering phones, ordering supplies as needed and other administrative duties.Performance Objectives: Works cooperatively with the facility's multi-disciplinary teamFlexible with programming changesWorks with administration to enhance the treatment environmentAccepts guidance form the Program Manager, Clinical Director and Leadership TeamDemonstrates effective writing skills, including proper grammar and spellingParticipates in professional development activities, such as field training, certification and educationPossesses treatment knowledge related to Substance Use Disorders and Mental Health conditionsRequirementsKnowledge Skills and Abilities Required: Time management skills and working within a fast paste environmentOrganizational SkillsExcellent computer skillsEffective oral and written communication skillsKnowledge of Ethics and Professional StandardsExcellent Interpersonal Skills and BoundariesDatabase management and record keepingKnowledge of HIPPA, confidentiality and privacy practicesSolution based thinker and problem solverKnowledge of DCF Guidelines and Joint Commission StandardsComputer Equipment and Software Requirements: Word, Excel, Google Docs/Chrome and KIPU EMREducational Background and experience: High School or Bachelor's Degree with relevant certification (CAC, CAP and/or other)

Keywords: Summit At Florham Park LLC, New York , Client Care Coordinator, Other , Florham Park, New York

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