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Patient Care Coordinator - Huntington, NY

Company: UnitedHealth Group
Location: Atlantic Beach
Posted on: May 6, 2021

Job Description:

Healthcare isn't just changing. It's growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities.

Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.SM

Primary Responsibilities:

* Coordinate Medical Records Processing which includes placing charts
* Support nursing units, physicians, Case Management and Patient Service Access
* Moderate work experience within own function
* Some work is completed without established procedures
* Basic tasks are completed without review by others
* Supervision / guidance is required for higher level tasks
* Additional duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:

* High School Diploma / GED (or higher)
* 6+ months of customer service experience
* Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter), and Microsoft Outlook (email and calendar management)
* Ability to navigate a PC to open applications, send emails, and conduct data entry
* Ability to work 37.5 hours a week during the hours of operation Monday through Friday starting between 8:00 am until 4:00 pm
* Candidates must also have the flexibility to adjust daily schedule and work overtime, weekends and holidays as needed
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:

* Associate's Degree (or higher)
* Experience in Hospital, Physician's office setting, Healthcare Insurance Company, revenue cycle vendor and / or other revenue cycle - related role
* Knowledge of Medical Terminology
* Previous experience in EMR (Electronic Medical Records)
* Clerical experience

Soft Skill:

* Ability to evaluate situations and respond appropriately to requestors needs

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, Optum, New York, Huntington, NY, Medical, Records, Processing, Excel, Word, Outlook, terminology, hiring immediately, #rpo

Keywords: UnitedHealth Group, New York , Patient Care Coordinator - Huntington, NY, Other , Atlantic Beach, New York

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