NewYorkRecruiter Since 2001
the smart solution for New York jobs

Patient Care Coordinator I

Company: Professional Physical Therapy
Location: Whitestone
Posted on: May 6, 2021

Job Description:

* Greet patients in a welcoming and energetic manner, in person and on the phone. * Communicate effectively and compliantly via telephone, e-mail, and any other form of communication available with patients. * Manage the clinic's schedule to ensure efficient and expedient patient care for walk-in appointments, scheduled appointments, and potential new patient appointments. * Coordinate and schedule active patients based on the established plan of care. * Register new patients through the Intake questionnaire, input patient data and update electronic charts accurately. * Communicate insurance benefits, authorization requirements and payment responsibilities to new and active patients. * Review patient balance responsibilities for accuracy and provide basic balance related answers to patients upon request. * Communicate and track patient balance related discrepancies with the RCO * Collect and post all patient balances due including but not limited to deductible, co-insurance, co-payments, and retail sale related balances. * Take necessary actions from Copay, Patient Not Scheduled, Patient Balance, and other various reports generated to ensure the successful operations of the clinic. * End of day reconciliation including checked in appointments, documentation completed, charges posted, payments posted, and deposit completed. * Maintain detailed and accurate records of over the counter collections daily and electronic bank deposits. * Standard day-to-day clinical administrative responsibilities including document routing, scanning records, printing and preparing schedules, completing electronic task records, and checking and returning voicemails and emails. * Work with the clinical admin manager and the clinic team to achieve goals based on attainable metrics and key performance indicators established by the regional and corporate management. * Maintain a clean, inviting, and friendly environment within the clinic for current and potential patients including wiping down electronic devices used by patients. * Order and maintain appropriate/approved office supplies. * Practice confidentiality and privacy protocols in accordance with Company policies and HIPAA requirements. * Attend company and departmental meetings as required * Assist with the coordination of coverage for PTO * Other duties as assigned Qualifications: * Must have the ability to exercise a high degree of diplomacy and tact, excellent customer service, communication and interpersonal skills. * Must have excellent telephone skills; handling large call volume may be required. * Must be flexible, able to accommodate the changing needs of the facility. * Must have basic math skills; must be able to use standard office equipment. * Must be willing to work nights and/or Saturdays; must be able to work a rotating schedule between the hours of 7 AM-8:30 PM. Must be able to effectively use computer programs (e.g. Word, Excel, Outlook)

Keywords: Professional Physical Therapy, New York , Patient Care Coordinator I, Other , Whitestone, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds