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Help Desk Support Technician

Company: Connection
Location: Hazlet
Posted on: June 12, 2021

Job Description:


Grow Your Career at Connection 

Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.


Connection has a fantastic opportunity with one of our outstanding clients based in Hazlet, NJ. They are looking for a solid Helpdesk Technician. This is a Perm Role with our end client.

SHIFT: M-F; 8:00am-5:00pm

Who you are:

  • At least 2 years of experience in enterprise-type IT support role.
  • Experienced with remote and desk-side support.
  • Looking for a long-term employment solution -- work and grow in one place!
  • Some occasional travel to NYC to other office.


  • Provide a combination of phone and deskside support to end-users.
  • Communicate technical issues/solutions to non-technical end-users.
  • Provide basic administration to the Active Directory environment.
  • Provide software/application support to systems in the office as applicable.


  • Certifications and/or degrees a plus.
  • 1-2 years of experience doing helpdesk or deskside supporting a corporate environment.
  • Solid understanding of Active Directory -- adding/removing users and permissions at minimum.
  • Some interest/experience providing network support.
  • Ability to present ideas in user-friendly language.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Occasional visits to NY office.

Keywords: Connection, New York , Help Desk Support Technician, Other , Hazlet, New York

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