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Senior Director, Communications Advertising Cable

Company: Comcast
Location: New York
Posted on: June 12, 2021

Job Description:

Job Summary

Responsible for developing and executing employee communications strategies and programs. Partners in the integration of communication strategies across the company. Interacts with Senior Executives. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.

Job Description

Core Responsibilities

  • Develops and oversees Employee Communications initiatives designed to support key business objectives, long-term goals and projects.

  • Oversees the development of broad-based Employee Communications tools with the Manager of Communications, providing employees with messaging and industry/competitive context for all key business initiatives.

  • Establishes company best practices and tools for communications and persistently researches new industry tools and practices.

  • Ideally has knowledge of video and TV advertising, and/or ad technology.

  • Keeps informed in all aspects of the business and key industry topics.

  • Participates in leadership calls and offers communications advice to executives.

  • Listens for key messages and proactively anticipates communications needs.

  • Builds comprehensive communications plan with creative solutions to impact employee engagement.

  • Connects the dots to bring together all communication channels and creates integrated plans.: quickly grasps and translates complex messages into simple narratives.

  • Writes, edits and directs company-wide communications.

  • Practices a collaborative-style and offers cross-team support.

  • Works directly with individual systems and functional areas to build awareness and use of corporate communications vehicles.

  • Develops, mentors and oversees staff. Participates in training and performance reviews.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, New York , Senior Director, Communications Advertising Cable, Other , New York, New York

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