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Library Technical Assistant II

Company: The New York Public Library
Location: New York
Posted on: June 12, 2021

Job Description:


The General Research Division serves as the central research hub in the Stephen A. Schwarzman Building. The division welcomes hundreds of visitors each day, including scholars, writers, graduate and undergraduate students, general readers, tourists, and those who might simply be looking for the answer to a nagging question. The division supports the library's strategic priorities in ensuring that our researchers have access to our humanities collections in the library's many reading rooms.

The LTA II position in the General Research Division (GRD) provides excellent public service at the service desks for GRD. The position plays an important role in supporting the technical activities for GRD. This staff member also plays a role in assisting visitors to the Stephen A. Schwarzman Building.

Principal Responsibilities

Reporting to the Operations Manager, the Library Technical Assistant II will:

  • Provides excellent public service at the service desks for the General Research Division
  • Supports technical activities in the General Research Division (such as checking in items, creating patron records, shelf-checks)
  • Assists users with reserving and using laptops using Envisionware
  • Occasionally assists users with locating reference materials listed in the Catalog
  • Processes new library cards and responds to inquiries about library card registration and policies
  • Provides directional assistance to visitors
  • Coordinates and assists with programs and classes for patrons with a variety of skills and interests
  • Performs community outreach to promote and increase public participation and use of library services
  • Performs related duties, including special projects, as required

Required Education & Experience

  • Successful completion of two years of college and successfully demonstrated experience processing library materials, or an equivalent combination of education and experience.

Minimum Qualifications

  • Successfully demonstrated public service experience and good customer service skills
  • Successfully demonstrated ability to process a large quantity of work while maintaining a high degree of accuracy.
  • Reliability and flexibility, as well as an ability to work well independently
  • Must be willing to perform light physical labor

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work

Physical Duties

  • Limited physical effort is required
  • Light lifting required

Starting Salary

USD $34,449.00/Yr.


Regular library schedule

Union / Non Union

Local 1930

Keywords: The New York Public Library, New York , Library Technical Assistant II, Other , New York, New York

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